Monica B Email & Phone Number

Mountain View, Ca, Us

- Leading a team of 10+ Product Managers for strategy, roadmap and execution of products for Recurring Revenue Transformation to incentivize and drive sales behaviors across the company towards the collective goal of growing aaS revenues.- Leading SaaS metrics consumption and user adoption strategy for Goaling,Sales compensation and Sales Analytics- Defined, roadmapped and delivered renewal identification for 24B+ services & subscription incoming bookings. - Influenced & got buy-in… Show more - Leading a team of 10+ Product Managers for strategy, roadmap and execution of products for Recurring Revenue Transformation to incentivize and drive sales behaviors across the company towards the collective goal of growing aaS revenues.- Leading SaaS metrics consumption and user adoption strategy for Goaling,Sales compensation and Sales Analytics- Defined, roadmapped and delivered renewal identification for 24B+ services & subscription incoming bookings. - Influenced & got buy-in from Senior Leaders and collaborated with 15+ cross-functional teams to drive consistency & alignment across multiple product portfolios measurement. Show less

- Responsible for revamping renewal e-commerce experience. The program involved moving Cisco’s 10+ Billion biz from multiple legacy services platforms to a new e-commerce platform- Developed program strategy, business value case and roadmap for renewals, install base and service contract management - Drove process transformation and renewal policy alignments- Drove co-design sessions with Channel Partners & Customers for User experience insights - Drove change Management and… Show more - Responsible for revamping renewal e-commerce experience. The program involved moving Cisco’s 10+ Billion biz from multiple legacy services platforms to a new e-commerce platform- Developed program strategy, business value case and roadmap for renewals, install base and service contract management - Drove process transformation and renewal policy alignments- Drove co-design sessions with Channel Partners & Customers for User experience insights - Drove change Management and adoption for channel partners across geographic regions. Show less

- Drove data protection policy for Channel Partner Service Contract with Multiple End Customers. -- Implemented data protection with alignment with GEO leaders and corrected 10K+ polluted contracts.- Redesigned customer experience for Asset return process by improving install base updates by 96% -- Identified pain points, designed improved processes and drove alignment for adoption.

Process transformation & automation of support services cancellation with credit. Customer credit process time was improved by 85%

- Volunteered for product launch Majhapaper.com (regional language content portal) from concept to delivery- Performed market research and competitive analysis- Performed A/B testing - Led SEO and analytics for trend analysis for product improvement

Designed and developed functional documents for enterprise process order to cash flow with focus on Account Receivables module.

Defined business rules for customization for APAC and EMEAR procurement to pay process after Symantec Veritas merger.

Product Management

Master Of Business Administration (M.B.A.)

Bachelor Of Engineering (B.E.), Computer Engineering