Monica B Email and Phone Number
Seasoned Product Management leader with 10+ years of experience in leading SaaS Transformation, e-Commerce and Customer & Sales life cycle products. Excellent cross-functional collaboration with a proven track record of driving product development from inception to scale. Motivated to solve complex business problems with creative solutions to align with Org & Companies objectives. Experience in leading a diverse 15+ product analysts team.Expertise :Product Management - Product Design, Product Improvement, Product Launch, Market Analysis, Use Cases AnalysisStrategy Planning - Product Vision, Objectives, Long Term vs Short Term Milestones, Budget, Go-To-MarketRoadmapping - Prioritization, trade-offs, timeline, executionCross-functional Engagement - Diverse stakeholder engagement, buy-in from senior leadership Analytical - KPIs, data driven decision makingUser Experience - Journey Maps, UX designs, Pain Point/Gap Analysis
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Lead Product ManagerCisco 2022 - Present -
Senior Product ManagerCisco Jan 2018 - 2022- Leading a team of 10+ Product Managers for strategy, roadmap and execution of products for Recurring Revenue Transformation to incentivize and drive sales behaviors across the company towards the collective goal of growing aaS revenues.- Leading SaaS metrics consumption and user adoption strategy for Goaling,Sales compensation and Sales Analytics- Defined, roadmapped and delivered renewal identification for 24B+ services & subscription incoming bookings. - Influenced & got buy-in… Show more - Leading a team of 10+ Product Managers for strategy, roadmap and execution of products for Recurring Revenue Transformation to incentivize and drive sales behaviors across the company towards the collective goal of growing aaS revenues.- Leading SaaS metrics consumption and user adoption strategy for Goaling,Sales compensation and Sales Analytics- Defined, roadmapped and delivered renewal identification for 24B+ services & subscription incoming bookings. - Influenced & got buy-in from Senior Leaders and collaborated with 15+ cross-functional teams to drive consistency & alignment across multiple product portfolios measurement. Show less
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Product ManagerCisco Jan 2016 - Jan 2018- Responsible for revamping renewal e-commerce experience. The program involved moving Cisco’s 10+ Billion biz from multiple legacy services platforms to a new e-commerce platform- Developed program strategy, business value case and roadmap for renewals, install base and service contract management - Drove process transformation and renewal policy alignments- Drove co-design sessions with Channel Partners & Customers for User experience insights - Drove change Management and… Show more - Responsible for revamping renewal e-commerce experience. The program involved moving Cisco’s 10+ Billion biz from multiple legacy services platforms to a new e-commerce platform- Developed program strategy, business value case and roadmap for renewals, install base and service contract management - Drove process transformation and renewal policy alignments- Drove co-design sessions with Channel Partners & Customers for User experience insights - Drove change Management and adoption for channel partners across geographic regions. Show less
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Senior Business AnalystCisco Aug 2013 - Dec 2015- Drove data protection policy for Channel Partner Service Contract with Multiple End Customers. -- Implemented data protection with alignment with GEO leaders and corrected 10K+ polluted contracts.- Redesigned customer experience for Asset return process by improving install base updates by 96% -- Identified pain points, designed improved processes and drove alignment for adoption.
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Business AnalystCisco May 2012 - Aug 2013Process transformation & automation of support services cancellation with credit. Customer credit process time was improved by 85%
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Product ManagerHrimon Media Pvt Ltd Aug 2010 - Dec 2011- Volunteered for product launch Majhapaper.com (regional language content portal) from concept to delivery- Performed market research and competitive analysis- Performed A/B testing - Led SEO and analytics for trend analysis for product improvement -
Business AnalystOracle Jul 2007 - Feb 2008Designed and developed functional documents for enterprise process order to cash flow with focus on Account Receivables module. -
Business AnalystSymantec May 2006 - Jun 2007Defined business rules for customization for APAC and EMEAR procurement to pay process after Symantec Veritas merger.
Monica B Education Details
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Product Management -
Master Of Business Administration (M.B.A.) -
Maharshi Karve Stree Shikshan Sanstha'S Cummins College Of Engineering For WomenComputer Engineering
Frequently Asked Questions about Monica B
What company does Monica B work for?
Monica B works for Cisco
What is Monica B's role at the current company?
Monica B's current role is Product Management I Customer Experience I SaaS Transformation I Customer & Seller Life Cycle I e-Commerce.
What schools did Monica B attend?
Monica B attended University Of California, Berkeley, Haas School Of Business, University Of Mumbai, Maharshi Karve Stree Shikshan Sanstha's Cummins College Of Engineering For Women.
Who are Monica B's colleagues?
Monica B's colleagues are Yalagala Karthik, Johan Estiven Manrique Morales, Leslie Holcomb, Rabbi Mahmud, Gujju Tom, Pete Whelan, Leigh J..
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MONICA Mullins
On A Mission To Share Experiences, Knowledge And Essential Daily Resources To The WorldCleveland, Oh
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