Monica Dunn Email and Phone Number
new york, new york, united states
Monica Dunn's Location
Las Vegas, Nevada, United States, United States
Monica Dunn's Contact Details
Monica Dunn work email
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Monica Dunn personal email
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About Monica Dunn
Monica Dunn is a General Manager at TORY BURCH. She possess expertise in retail, merchandising, customer service, sales, visual merchandising and 19 more skills.
Monica Dunn's Current Company Details
Tory Burch
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General Manager
new york, new york, united states
- Website:
- toryburch.com
- Employees:
- 2945
Monica Dunn Work Experience Details
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General ManagerTory Burch Oct 2024 - PresentUnited States
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Assistant General ManagerTory Burch Nov 2021 - Oct 2024United StatesI am responsible for the store's metrics, ensuring we are operationally sound, promoting events, and outreach through clientelling. I accomplish this through training and developement of leadership both BOH and the sales leaders. I also manage talent; ensuring that we are staffed and scheduled appropiately and also that teammates have a great place to work.
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Operations ManagerDick'S Sporting Goods Sep 2020 - Nov 2021Las Vegas, Nevada, United StatesMy role at Dicks is to coordinate the task handed down to front end, receiving, ship from store/BOPIS, pricing and signage coordination, and loss prevention. I have 7 leads that directly report to me to get a range of task completed and goals meet. I am also responsible for scheduling and payroll control with the partnership of my Store Manager. I am also responsible for the cash office with the partnership of managers and leads. -
Selling ManagerVictoria'S Secret May 2016 - Aug 2020Las Vegas, NevadaI have a fulfilled many roles while at Victoria’s Secret, but my current title is Brand and Operations Manager. I am directly responsible for managing loss prevention initiatives, hiring and scheduling, and product management. I must directly report to my Asset Protection Manager around internal and external loss and I must follow up and communicate on the checks and balances of running an AP compliant operation.I execute all of the pre-screening of sales and support candidates,… Show more I have a fulfilled many roles while at Victoria’s Secret, but my current title is Brand and Operations Manager. I am directly responsible for managing loss prevention initiatives, hiring and scheduling, and product management. I must directly report to my Asset Protection Manager around internal and external loss and I must follow up and communicate on the checks and balances of running an AP compliant operation.I execute all of the pre-screening of sales and support candidates, and schedule interviews and onboarding. My focus is to partner the new hire with the best during training to give new hires great and diverse support system. I write the schedule for the sales and support team and I manage time and attendance. With my store manager we create a schedule that will maximize business results. I also manage payroll cuts and added shifts to keep us in compliance with payroll guidelines.With respect to product management, I run a back room team that processes, pushes and replenishes product daily. I also work with the brand leaders to ensure all product is available for floor-set and the correct talent is scheduled. As a manager in general I am responsible for overall and personal sales. Show less -
Assistant Store ManagerCitizen Watch America Sep 2015 - May 2016Las Vegas, NevadaAs the Assistant Manager I did all everyday functions in running the business. I was directly responsible for business results, product knowledge training, and inventories and backroom standards.I created an intricate excel spread sheet that calculated the associates weekly, monthly, and yearly performance. This tool helped me to manage and coach to productivity. Product Knowledge was huge in this brand because with jewelry sales there is a lot of connection with the customer. I… Show more As the Assistant Manager I did all everyday functions in running the business. I was directly responsible for business results, product knowledge training, and inventories and backroom standards.I created an intricate excel spread sheet that calculated the associates weekly, monthly, and yearly performance. This tool helped me to manage and coach to productivity. Product Knowledge was huge in this brand because with jewelry sales there is a lot of connection with the customer. I was responsible for training associates on how to communicate the features and benefits of each style along with sizing the various styles. I lead inventories monthly with the company expectation of 0% shrink. I also managed all checks and balances of running an operationally compliant store. We maintained 0% loss during my tenure there. I left the company so quickly simply because I did not like the slow pace. Show less -
Assistant Store ManagerMichael Kors 2011 - Sep 2015I had many different responsibilities while at Michael Kors. I held the title of Visual Merchandising Manager, Back of House Manager, Operations Manager, and Selling Manager. I had experience in running every part of the business. I created and executed action plans in each of these ares to generate positive results.As Visual Manager, I created a team that ran the five different departments in our store. Each department had an associate or multiple associates responsible for tracking… Show more I had many different responsibilities while at Michael Kors. I held the title of Visual Merchandising Manager, Back of House Manager, Operations Manager, and Selling Manager. I had experience in running every part of the business. I created and executed action plans in each of these ares to generate positive results.As Visual Manager, I created a team that ran the five different departments in our store. Each department had an associate or multiple associates responsible for tracking business results, product knowledge training, and setting and maintaining visual standards.As in back of house manager, I was directly responsible for product movement and organization, and also all inventories. I had to work directly with the visual merchandising manager to create a flow of product that made everyones job easier. I also had to conduct regular AP checks to maintain loss prevention standards. As Operations Manager I worked directly with the Store Manager in creating a schedule for the team of up to 30, front and back of house, to maximize results. Also I managed payroll. Selling Manager was another role that held. I coached to customer connection and how it shows up in particular KPIs. I regularly coached to performance and celebrated success which intern ended me with top performance in my service leader hours monthly and yearly consistently. Show less -
Assistant Store ManagerCoach Sep 2008 - Mar 2011Las Vegas, NvCoach was great starting point for me as it was my first retail management role where I was held to a higher expectation, and I was taught to deliver results. I held two titles at Coach, Visual Manager and Back of House Manager.As visual manager I was responsible for the planning and execution of floor sets. I had to have a detailed eye to nail every part of the floorset. With direct training from the district VM through monthly visits, I connected the dots between visual… Show more Coach was great starting point for me as it was my first retail management role where I was held to a higher expectation, and I was taught to deliver results. I held two titles at Coach, Visual Manager and Back of House Manager.As visual manager I was responsible for the planning and execution of floor sets. I had to have a detailed eye to nail every part of the floorset. With direct training from the district VM through monthly visits, I connected the dots between visual merchandising and overall sales. I worked to maintain these standards in the store through coaching and training. As back of house manager I was responsible for the daily operations of the store. I managed the operational checks and balances to maintain a compliant store. While in this role I read every policy and procedure to master my role. I did monthly operational checks to ensure the compliance of our store but also to train ad develop the team. Show less
Monica Dunn Skills
Retail
Merchandising
Customer Service
Sales
Visual Merchandising
Apparel
Microsoft Office
Management
Inventory Management
Fashion
Marketing
Microsoft Word
Time Management
Sales Management
Microsoft Excel
Leadership
Retail Sales
Trend Analysis
Styling
Training
Loss Prevention
Teamwork
Recruiting
Inventory Control
Monica Dunn Education Details
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Business Administration And Management, General -
Political Science And Government
Frequently Asked Questions about Monica Dunn
What company does Monica Dunn work for?
Monica Dunn works for Tory Burch
What is Monica Dunn's role at the current company?
Monica Dunn's current role is General Manager.
What is Monica Dunn's email address?
Monica Dunn's email address is mo****@****ret.com
What schools did Monica Dunn attend?
Monica Dunn attended University Of Wisconsin-Whitewater, University Of Nevada-Las Vegas.
What skills is Monica Dunn known for?
Monica Dunn has skills like Retail, Merchandising, Customer Service, Sales, Visual Merchandising, Apparel, Microsoft Office, Management, Inventory Management, Fashion, Marketing, Microsoft Word.
Who are Monica Dunn's colleagues?
Monica Dunn's colleagues are Margot Loi, Aicha T., Camille “cami” Crittendon, Amaze Aliu, Anna Kilos, Tatelyn Richardson, Kiki C..
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Monica Murphy
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Monica Dunn
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