Monica Dunn Email & Phone Number

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

Indianapolis, Indiana

Indianapolis, Indiana Area

• Applied user filters on Tableau dashboards to ensure data security and prevent business partners from being able to see other business partners’ data. • Manipulated new queries and executed reports for Charge Management department to measure charge lag. • Generated reports for members within Revenue Cycle Services using SQL and given parameters by clients.• Deployed a cleanup process within employee’s system access to ensure data governance among users.

Indianapolis, Indiana Area

Conducted research on client leads and authored form letter to send to prospective clientsPre-staged demo database of software for sales presentationsObserved sales presentations and meetings, notating client questions and feedbackAuthored and updated instructional help documents on new software updates and featuresEstablished a social media presence for company on Facebook, youtube, and TwitterAnalyzed web traffic using Google Analytics and built custom report e-mail subscriptions for marketing teamRegistered company with the Indiana Chamber of Commerce. Researched membership benefits and presented recommendations to maximize potential marketing avenuesResearched printable form and e-signature specifications for development team