Monica Duran Email and Phone Number
salt lake city, utah, united states
Monica Duran's Location
Greater Houston, United States
Monica Duran's Contact Details
Monica Duran work email
- Valid
- Valid
- Valid
Monica Duran personal email
n/a
About Monica Duran
Operating as a Regional Director for PermaPlate, I work with our Business Partners to aid in the growth of our partnering Dealerships and Agents. This is accomplished through: sales training, income development, claims assistance, prospecting and product knowledge. Creating long lasting business relationships to help create additional revenue for our Business partners.
Monica Duran's Current Company Details
Permaplate Co.
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Texas & New Mexico Regional Director at PermaPlate Co.
salt lake city, utah, united states
- Website:
- permaplate.com
- Employees:
- 111
Monica Duran Work Experience Details
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Texas Regional DirectorPermaplate Co. Aug 2017 - PresentHouston, Texas2021 & 2019, recognized for Top National Account Production.Operating as a Regional Director, I work with our Business Partners to aid in the growth of our partnering Dealerships and Agents. This is accomplished through: sales training, income development, claims assistance, prospecting and product knowledge. • Offer superior automotive protection products, with a comprehensive warranty to our Business Partners to share with their customers and to ensure that our brand is upheld.• Hands on training is imperative to meet objectives for market penetration, customer retention and more importantly customer satisfaction. Creating a Win/Win/Win program for our Business Partners, Customers and our company.• Responsible for results, including marketing, prospecting, relationship development, sales, ongoing consulting and superior customer support.• Understand our clients’ needs and wants and help maintain goals by monitoring our Partners efforts and recommend enhancements to improve their performance.• Ensure partner satisfaction by responding quickly, accurately to dealer problems, concerns and needs. Provide knowledgeable customer service and exceptional support.• Coordinate constant training for sales and finance teams in implementing in their daily process. • Highly recommend our Business Partners to preload their new inventory with our Appearance Protection Product (APP) at PDI to achieve retention goals and make the process of purchasing a vehicle seamless for their customers. • Provide in-depth analyses, reports regarding field activities and dealership progress to develop and hit specific partnership goals. • Maintain long lasting business relationships to help create additional revenue for our Business partners.
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Development ManagerPermaplate Co. Jun 2015 - Aug 2017Houston, Texas Area2017, Recognized for Most Improved National AccountOperating as a Development Manager, I work with our Business Partners to aid in the growth of our partnering dealerships. This is accomplished through: sales training, income development, claims assistance, prospecting and product knowledge.• Offer superior automotive protection products, with a comprehensive warranty to our Business Partners to share with their customers and to ensure that our brand is upheld.• Hands on training is imperative to meet objectives for market penetration, customer retention and more importantly customer satisfaction. Creating a Win/Win/Win program for our Business Partners, Customers and our company.• Responsible for results, including marketing, prospecting, relationship development, sales, ongoing consulting and superior customer support.• Understand our clients’ needs and wants and help maintain goals by monitoring our Partners efforts and recommend enhancements to improve their performance.• Ensure partner satisfaction by responding quickly, accurately to dealer problems, concerns and needs. Provide knowledgeable customer service and exceptional support.• Coordinate constant training for sales and finance teams in implementing in their daily process. • Highly recommend our Business Partners to preload their new inventory with our Appearance Protection Product (APP) at PDI to achieve retention goals and make the process of purchasing a vehicle seamless for their customers. • Provide in-depth analyses, reports regarding field activities and dealership progress to develop and hit specific partnership goals. • Maintain long lasting business relationships to help create additional revenue for our Business partners.
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Asset Manager-Nmls#762086Ocwen Loan Servicing, Llc Feb 2008 - Jul 2015Houston, Texas Area• Responsible for the daily activities associated with accomplishing workouts for loans in a serious state of default for the last 5 years on the recently departed Goldman Sachs portfolio and now recently, selected to salvage the relationship with the Redwood portfolio.• Review and finalize short payoffs, settlements, modifications, deeds in lieu of foreclosure, note sales, and special forbearance agreements. • As of year to date, assigned portfolio of 250 and have turned over 52% of the assigned pipeline and have liquidated over $4.2 million. • Maintain frequent contact with borrowers and/or third party representatives regarding the status of the account.• Analyze the foreclosure status on every loan in assigned portfolio; assemble the needed documentation to ascertain if the proposed offer is worth considering for a short fall; provide an analysis to the appropriate approval level to move to the Closing team; maintain a management specified required level of coverage on all assigned loans. • Responsible for complete oversight and ownership for the performance of over 250 accounts from cradle to grave (performing to foreclosure sale). Determine best asset performance strategy (for non performing assets) by acquiring/analyzing financial information, examining loan documents, and understanding market condition.• Obtain payment arrangements by developing one-on-one relationship with each borrower, understanding their equity position, and financial capabilities. Adhering to Ocwen/Litton Loan Servicing Loss Mitigation Department policies and procedures and any applicable loss mitigation program guidelines, state and federal laws, regulatory agency requirements, investor requirements, and departmental policies and procedures; communicated findings and deliver quality work to Management.• Selected to be on the NACA team; traveled throughout the United States to assist borrowers with modifying severely delinquent loans on-site. -
Account Executive/Account Area ManagerCountrywide Wholesale Lending Feb 2002 - Feb 2008Houston, Texas Area• Sold numerous residential mortgage financial programs to mortgage brokers & loan officers, bankers. Designed payment schedules and options that foster increased sales for clients. 100% Commission Income.• Consistently exceeded quarterly goals, which resulted in recruitment to Countrywide Wholesale Lending Division.• Wholesale Lending position as an Account Manager was from February 2002 to November 2007 and position required daily sales calls to mortgage brokers, bankers and insurance agents for the purpose of selling residential loan programs in a Business-to-Business environment to our Business Partners’ customers to achieve the dream of homeownership.• Created marketing initiatives to develop and maintain business partner relations. • Assisted Mortgage Brokers in product and service support including training and implementation.• Planned, created and conducted numerous presentations to large groups both within individual offices up to large groups of multiple offices for the purpose of promoting and educating product line. • High level of self managed organizational skills required for creation and updating client’s databases.• Maintained a 75% funding ratio.
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Account ExecutiveLong Beach Mortgage Wholesale Jun 2001 - Feb 2002Houston, Texas Area• Established a new territory from zero to over 35 accounts in only two months. Success was predicated to cold calling, gaining referrals and individual marketing campaigns. • Maintained a strong relationship with Mortgage Brokers by visiting and telephoning daily with products and services within LBM Guideline. • Submitted complete packages from Mortgage Brokers for final underwriting approval and maintained a 78% funding ratio. -
Finance And Insurance Manager & Finance And Insurance SecretaryAutonation Jun 1999 - Jun 2001Houston, Texas Area• Submitted retail and sub-prime applications to various lenders.• Recalled deals to lenders for re-hashing.• Assisted customers with purchasing products and services.• Finalized all necessary documentation paperwork of vehicle purchase to submit for billing.• Assisted the Finance Director in closed contracts having funding problems.• Lead role in weekly administrative reports.• Helped produce the majority of profit for dealership in back– end products and reserve.• Maintained an average of $1800 PVR for the last 6 months.
Monica Duran Skills
Customer Service
Management
Negotiation
Sales Management
Team Building
Contract Negotiation
Customer Retention
Strategic Planning
Credit
Sales
Customer Satisfaction
Mortgage Banking
Marketing
Banking
Project Management
Risk Management
Real Estate
Loans
Finance
Dealer Management
Monica Duran Education Details
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Business Administration And Management, General -
Business Administration And Management, General
Frequently Asked Questions about Monica Duran
What company does Monica Duran work for?
Monica Duran works for Permaplate Co.
What is Monica Duran's role at the current company?
Monica Duran's current role is Texas & New Mexico Regional Director at PermaPlate Co..
What is Monica Duran's email address?
Monica Duran's email address is mo****@****uno.com
What is Monica Duran's direct phone number?
Monica Duran's direct phone number is +183252*****
What schools did Monica Duran attend?
Monica Duran attended Metropolitan State University Of Denver, San Jacinto College.
What are some of Monica Duran's interests?
Monica Duran has interest in Children, Environment, Education, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Monica Duran known for?
Monica Duran has skills like Customer Service, Management, Negotiation, Sales Management, Team Building, Contract Negotiation, Customer Retention, Strategic Planning, Credit, Sales, Customer Satisfaction, Mortgage Banking.
Who are Monica Duran's colleagues?
Monica Duran's colleagues are Sarah Heltz, Chris Gray, Chris Blaylock, Melissa Marty, Chance Jensen, Ian Anderson, Jordan Evans.
Not the Monica Duran you were looking for?
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Monica Duran
Student Affairs Professional Specializing In Staff Training And Leadership Development.Seattle, Wa2berkeley.edu, berkeley.edu3 +141528XXXXX
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Monica Duran
Miami, Fl3gmail.com, bebravo.com, capturagroup.com5 +194973XXXXX
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