Monica Sharp Email & Phone Number

Naples, Florida, United States

Counselor - worked 100% remotely with clients in a variety of states across the US in a high-volume inbound call center environment.Primary point of contact to address benefit questions to educate and enroll members in core medical, dental, vision and voluntary benefits.Selected to participate in special projects to resolve more complex issues.Performed.

Naples, Florida, United States

• Schedule meetings and manage calendar.
• Take accurate and comprehensive notes at meetings.
• Help with daily time management.
• Run local errands as requested.
• Plan travel, including flights, accommodations and ground transportation.
• Coordinate events and speaking engagements.

Naples, Florida, United States

• I worked primarily with high revenue-generating T-Mobile business accounts and outside vendors related to the migration of Sprint customers to the T-Mobile network, synergizing their networks. Client was focused on.
• Possess strong customer project management and customer service skills, meticulous customer account management as well as the understanding of the telecom industry and technologies. Ability to problem solve with the.

Naples, Florida, United States

• I completed and executed orders for large corporate customers, such as Deloitte, UPS, BP, Kaiser Permanente, Texas Instruments, and Brigham Young University through the Corporate Liable Custom Solutions portal.
• I worked with Enterprise Fleet Management, one of Sprint’s largest customers. My primary responsibility was the support and maintenance of the EFM Support mailbox. I effectively provided vital support to the customer.
• I assisted with providing oversight to the Enterprise order team. This included approximately 25 corporate customers, all of which had vastly different ordering instructions and requirements. In addition, I processed.

• I closely directed sales representatives by providing training, research, order processing, returns and exchanges. I assisted with correcting contracts and assuring implementation of orders accurately to increase.
• I played an integral role in working with Enterprise Fleet Management, one of Sprint’s largest customers. I ensured timely processing and conflict resolution through assembling cross-departmental support, along with.
• Subject matter expert in the following data platforms: POWER BI and SALEFORCE.

Naples, Florida, United States

• I collaborated directly with the company director, the director's assistant, multiple sales managers, multiple indirect dealers and other sales assistants as needed. I provided support to multiple sales teams and/or.

Minneapolis, Minnesota, United States

• I worked directly for the General Service Manager. I worked closely with the daily operations of service and sales to maintain productivity and customer satisfaction. Responsibilities included the coordination of all.