Monica S. Email & Phone Number

• Coordinates the development & implementation of all projects which affect the billingsystem (configuration, financial reporting, tax updates, etc.)• Effectively communicates project scope, schedule, and budget with both internalstakeholders and vendors • Ensure that all projects are delivered on-time, within scope and within budget• Monitors projects on an ongoing basis, evaluating progress and quality, managing issue resolution/testing validations and taking corrective… Show more • Coordinates the development & implementation of all projects which affect the billingsystem (configuration, financial reporting, tax updates, etc.)• Effectively communicates project scope, schedule, and budget with both internalstakeholders and vendors • Ensure that all projects are delivered on-time, within scope and within budget• Monitors projects on an ongoing basis, evaluating progress and quality, managing issue resolution/testing validations and taking corrective action as necessary• Manages project change requests and functions as an escalation point • Manage and coordinate the implementation of billing releases (including multiple projects, bugs, system defects etc.) into the testing environments (Dev,SIT,QAT) complete to Production• Coordinate and schedule release contents considering environment impacts, development work and testing schedules• Ensures environment stability post release implementation• Communicate timing of releases and contents to those impacted: development teams, environment owners, project managers, product owners, scrum teams etc.• Establish and maintain relationships with third parties/vendors• Tracks all changes through jira ticketing, Cadence and RFC approved processes• Displays company core values to our vendors, partners and teammates Show less

Englewood, Colorado

• Provide direction to the technical staff with whom they are partnered on projects with and daily management to less senior business analysts and project managers. • Assist the business client with the drafting of Project Requests, creates Project Briefs,and presents and supports these briefs during the Project Evaluation Board sessions for large and complex problems. • Create ROI analysis for large and complex projects. • Provide application and process subject matter… Show more • Provide direction to the technical staff with whom they are partnered on projects with and daily management to less senior business analysts and project managers. • Assist the business client with the drafting of Project Requests, creates Project Briefs,and presents and supports these briefs during the Project Evaluation Board sessions for large and complex problems. • Create ROI analysis for large and complex projects. • Provide application and process subject matter expertise for business clients andtechnical resources on large and complex projects. • Perform analysis to identify/verify production application issues, provides solutions, andperforms ongoing auditing to validate process success on large and complex projects.• Manage solution execution, organizes deployment, and/or support actions required in • response to deployment issues for large and complex projects. • Identify and document Functional Requirements, conduct requirements gathering sessions and creates the Functional Requirements Document (FRD) for less complex projects. • Perform ongoing auditing to validate process successes and define requirements for needed enhancements to applications for smaller, less complex, projects.• Supports the business client as a train the trainer resource and provides one-on-one training in application use and process flow. • Update SOX process documentation quarterly as required.• Functions in a lead role, providing daily management for one or more less senior business analysts. Show less

Develops and recommends practical operating procedures in the billing process. Monitors the operation of systems to ensure the effective delivery of billing information.Liaison with IT support to resolve system discrepancies and to develop systemic enhancements to gain efficiencies. Maintains operational and specific product line knowledge with the ability to translate and correlate this data to billing practices and requirements.Oversees and assists in the development of solutions to… Show more Develops and recommends practical operating procedures in the billing process. Monitors the operation of systems to ensure the effective delivery of billing information.Liaison with IT support to resolve system discrepancies and to develop systemic enhancements to gain efficiencies. Maintains operational and specific product line knowledge with the ability to translate and correlate this data to billing practices and requirements.Oversees and assists in the development of solutions to billing problems. Attends and leads meetings for data products to ensure accurate billing, development of new products, and migration of new systems and products. Assists with post-conversion cleanup, analysis, auditing and remediation projects as required.Builds and runs various queries and ad hoc reporting to establish reports for various internal customers in regards to billing processes and information. Analyzes billing information to provide recommendations and data to various internal customers, and to ensure accurate translation of contract and billing information. Works to enforce the company’s standardization and automation objectives while ensuring that there is no revenue impact to the business.Works within cross-functional teams to resolve billing errors and implement billing process improvements. Analyzes errors and traces them back to the root cause using the raw data in the appropriate database to implement systemic systems fixes rather than repetitive data fixes.Functions in a lead role, and is seen as a subject matter expert in regards to billing systems and processes. Will train and mentor lower level Billing System Analyst. Show less

Process all Level3 billing cycles from start to finishEnsure invoice accuracy and timeliness of deliveryWork closely with IT regarding bill cycles and special projectsAd hoc projects and reporting Identify ways to make process more efficient Work closely with billing coordinators to resolve customer invoice disputesImplement efficiencies to allow coordinators access to systems to benefit their research

Process client royalty statement submissions and audit in comparison to projectionsPerform invoicing and tax related procedures to ensure proper tax withholding by clients (treaty and statutory)Create and review quarterly patent updatesComplete monthly bank reconciliation and prepare statements for monthly audit processComplete process for monthly licensor royalty calculations and allocationsAudit monthly settlement statements, bilateral license reports and tax receipt… Show more Process client royalty statement submissions and audit in comparison to projectionsPerform invoicing and tax related procedures to ensure proper tax withholding by clients (treaty and statutory)Create and review quarterly patent updatesComplete monthly bank reconciliation and prepare statements for monthly audit processComplete process for monthly licensor royalty calculations and allocationsAudit monthly settlement statements, bilateral license reports and tax receipt mailingsAd hoc projects and reporting Show less

Analyze IT reports for client contract complianceAssist department managers with analytical reports regarding department costs and recommendations for improving cost/bill percentagesEnsure all department employees code work properly to ensure all revenue is being realized based on client contractsBalance monthly sales and costing reports Oversee A/P & A/RHandle collections for all company clientsAssist Finance Manager with yearly client revenue/cost reports to aid in… Show more Analyze IT reports for client contract complianceAssist department managers with analytical reports regarding department costs and recommendations for improving cost/bill percentagesEnsure all department employees code work properly to ensure all revenue is being realized based on client contractsBalance monthly sales and costing reports Oversee A/P & A/RHandle collections for all company clientsAssist Finance Manager with yearly client revenue/cost reports to aid in forecasting Responsible for training and overseeing new employeesPerform billing specialist duties Show less

Analyze financial reports and supply information for quarterly business reviewsAssist account managers and project coordinators with billing requirementsAnalyze cost and labor reports for client specific billingCommunicate with clients to ensure contract billing compliancyResolve billing issues and concernsAnalyze billing to ensure revenue and cost efficiencyPost costs and close client billing cycles

Bachelor Of Science, Business Administration

Bs