Monica Mata Email & Phone Number

United States

Dallas-Fort Worth Metroplex

Cambridge, United Kingdom

Cupertino, California (Remote)

 Provide operational support across a variety of complex technical issues with an emphasis on the Apple product line (software & hardware) Forward facing technical analyst that identifies customer technical requirements and provides virtual on-demand support involving escalation across Apple when needed Capture, articulate and document end to end technical requirements and solutions utilizing a case management system

 Responsible for direct and indirect multidisciplinary support to the US Intelligence mission worldwide in the following disciplines: Program Management, Research & Development, Tracking and Reporting, Intel Educator, Record Management, Contracting, Security, Finance & Budget, Logistics, Human Resources, & Facilities Developed, executed and audited processes and procedures to meet global geographic mission needs Execute to exceed in innovative and risk-taking environments that involve building cooperative alliances between mission partners (internal & external government entities) to address shifting requirements and priorities Subject Matter Expert/ Intelligence Educator with experience stewarding the development and delivering of curricula, using online, face-to-face, and blended learning environments Trained, coached and mentored over 500 + adult learners Competent and versatile in the areas of organization and operational planning

Bethesda, Maryland

 Developed course curriculum for international courses in the area of clinical investigations and conducted faculty/student evaluation assessments Designed operational activities and integration plans focused on collaborative efforts of awareness in the area of Bioethics across various International teams in South America Served as simultaneous international Spanish translator for international conferences Gathered market intelligence in the area of Bioethics and provided research, analysis and consultation to stakeholders and international customers

Donna, Tx

 Reviewed and evaluated documents for authenticity and fraud utilizing risk management and analytical solutions Researched and analyzed migration trends of migrant families while utilizing statistical methodologies to forecast eligibility and migration flows Coordinated and facilitated meetings with families for residency establishments with legal counsel Led the planning and grant writing process of the TMC Community Assessment for yearly federal funding Monitored, tracked and trained Center staff and migrant families receiving services on Performance Standards and requirements Reviewed and monitored Family Records for eligibility and certification

Edinburg, Tx

 Engaged in activities to monitor compliance with ICF-MR Standards, Home Community Service Standards, Facility policies and state regulations, which included monitoring courses of action Entered data collection into databases and interpreted statistical analyzed results to stakeholders Conducted thorough research to identify high impact cases that required additional investigative work Conducted Center wide interviews and captured support service requirements to better interpret the needs of the community and clientele

San Antonio, Texas Area

 Utilized multiple investigative and analytical information systems to conduct research and analysis Co-partnered with faculty, staff, and students and provided finished analytical research findings for projects, dissertations, and grant proposals