Monica Gallagher Email & Phone Number

Jacksonville, Florida Area

October Three is an actuarial consulting and administration firm founded with a unique combination of heritage and start-up mentality. Our focus on innovation and forward thinking stems from a group of passionate and committed pension experts who have been working together for decades. Our innovation includes challenging established thinking and driving.

Jacksonville, Florida Area

As the head of the Pension Administration business, I managed over 200 employees responsible for customer service, pension plan operations, and systems implementations including new business, system enhancements and client change management. Significant accomplishments included: - Achieved financial results that were significantly better than plan in 2012.

Jacksonville, Florida Area

As EVP and head of CitiStreet's Health and Welfare (HW) Administration business, I was responsible for overseeing client service delivery, operations strategy and direction, and growth of profitability for this market segment. I managed over 325 employees responsible for client relationship management, day-to-day health and welfare operations, and systems.

Jacksonville, Florida Area

In 2001, I joined CitiStreet (a division of Citigroup) to build a Total Benefits Outsourcing (TBO) relationship management organization. I led team of strategic relationship directors responsible for entire book of TBO clients (i.e., defined benefit, defined contribution, and health and welfare clients). Relationship management responsibilities included.

Greater New York City Area

In February 1999, I joined the PriceWaterhouseCoopers HR Solutions group which was later acquired by Mellon and subsequently by ACS. I established and maintained successful client relationships through quality delivery of pension administration including day-to-day operations as well as systems implementations for new business and client change management.

Greater Chicago Area

I managed the Public Relations (PR) Campaign for Hewitt's outsourcing business and for the Hewitt 401(k) Index, developing and maintaining strong relationships with key national media (WSJ, NYT, Fortune, Business Week, CNN and CNBC) and key trade media (HR Executive, Business Insurance, Plan Sponsor, Employee Benefit News, Workforce, CFO magazine).

Bachelor Of Arts (B.A.), Business

Education record

Certified Employee Benefit Specialist (CEBS) Certification provided by the International Foundation of Employee Benefit Plans (IFEBP) in.