Monica Higgins Email & Phone Number

Salt Lake City, Utah, United States

Public Interaction – professionally conversing with constituents utilizing public spaces about why we are carrying out projects and how they will benefit the biodiversity and beauty of the spaces that we manage, helping provide direction for volunteers Risk Prevention – inspecting company trucks and noting potential issues, cleaning and refilling line trimmers, sharpening and cleaning tools, keeping work areas clean, asking questions when unsure how to safely operate a tool or… Show more Public Interaction – professionally conversing with constituents utilizing public spaces about why we are carrying out projects and how they will benefit the biodiversity and beauty of the spaces that we manage, helping provide direction for volunteers Risk Prevention – inspecting company trucks and noting potential issues, cleaning and refilling line trimmers, sharpening and cleaning tools, keeping work areas clean, asking questions when unsure how to safely operate a tool or machineCertifications – earned the Wilderness First Aid Certification, currently studying for the Pesticide Applicator’s License ExamInvasive Species Mitigation – identifying invasive plants and removing them by applying pesticide, brush cutting, line trimming, mowing, hand weeding, and utilizing soil knives and shovelsHabitat Restoration / Preservation – planting native species, identifying and carefully avoiding removing native species, building cages around tree saplings, watering trees, helping build BDAs, assisting with tarping projects, helping construct an alternative location for ducks to rest to prevent them from sitting on native wetland speciesGreenhouse – transplanting, hauling soil cubes from the truck to the greenhouse, opening and emptying soil cubes into wetland bins, wetting and mixing soil (following recipe)Trail Maintenance – removing litter from all properties, corridor clearing, raking rocks off trails, helped re-build a wooden bench by utilizing hand tools, hung up a wooden directional sign on a lodgepole with bolts and a socket wrench, trail work including rerouting and re-benching using a rogue hoe, McLeod, and pick axeData Collection – assisting the Sageland Wildlife Watch organization’s data collection regarding how animals interact with urban spaces by setting the stage for trail cameras, finding ideal areas to place them, recording specific data from them including GPS coordinates, and setting them to the correct modes Show less

Salt Lake City, Utah, United States

Recruitment – utilized ICIMS for recruiting and onboarding, edited job postings, posted job openings, contacted applicants from various platforms, conducted phone screens, created phone screen and in-person interview templates for specific job openings, conducted in-person/telephone interviews, made hiring decisions, extended job offers, monitored drug screens and background checks, tracked recruiting KPIs, sent KPI reports to managersOnboarding – created a new hire checklist, scheduled… Show more Recruitment – utilized ICIMS for recruiting and onboarding, edited job postings, posted job openings, contacted applicants from various platforms, conducted phone screens, created phone screen and in-person interview templates for specific job openings, conducted in-person/telephone interviews, made hiring decisions, extended job offers, monitored drug screens and background checks, tracked recruiting KPIs, sent KPI reports to managersOnboarding – created a new hire checklist, scheduled and conducted new hire orientations, created yearly payroll calendar, created new hire information sheet, communicated with managers and supervisors about new hire training dates, added new hires to the scheduleBenefits – answered employee benefits questions, assisted employees with COVID leave, helped employees understand FMLA and ensure that they received necessary forms, assisted in conversations about providing light duty work for employeesTraining – created SOPs for recruiting and onboarding processes, trained new hires on company policies, carried out safety orientations, assisted the HR Generalist for Global ParkingAdministrative – tracked attendance per company policy and did progressive discipline for attendance infractions, facilitated the completion of airport badging applications, acted as a witness in investigations and disciplinary action meetings, organized worker’s compensation, general liability, and accident reports, created and organized electronic and physical employee files, carried out DOT audits, carried out exit interviews, planned company parties, created offboarding checklist, tracked employee information and notified the appropriate manager if they had expiring documents, ordered DOT physicals for employees, accepted new DOT Medical Cards and ran MVRs, verified the doctor listed on the DOT Medical Card in the FMCSA Registry, ordered post-accident drug screens Show less

United States

Supported up to 15 different client organizations with all HR related services including:Recruitment – wrote job descriptions and postings, posted job openings, conducted phone screens, collaborated with staffing agencies and temporary staff, reviewed time records, completed reference checks, monitored drug screens, maintained recruiting analytics, extended job offersOnboarding – completed new hire paperwork, I-9 forms and E-Verify, organized new hire paperwork, entered new… Show more Supported up to 15 different client organizations with all HR related services including:Recruitment – wrote job descriptions and postings, posted job openings, conducted phone screens, collaborated with staffing agencies and temporary staff, reviewed time records, completed reference checks, monitored drug screens, maintained recruiting analytics, extended job offersOnboarding – completed new hire paperwork, I-9 forms and E-Verify, organized new hire paperwork, entered new hires into timekeeping and payroll systems, created and maintained employee personnel files Benefits – administered FMLA tracking, managed FFCRA claims, monitored workers’ compensation claimsTraining – designed or conducted new hire training, anti-harassment training, employee handbook trainingAdministrative – completed verifications of employment, DOL reports, internal I-9 audits, tracked turnover statistics, conducted exit interviews, updated payroll calendars, implemented PTO policy changes, revised employee handbooks, entered and updated employee information in HRIS and timekeeping systems, managed five email accounts Show less

Utah, United States

Facilitated study groups for diverse students three times weekly for Principles of Microeconomics courseCreated challenging microeconomics problems designed to break down concepts to enhance students’ understanding of the material Planned engaging activities and promoted student-to-student interaction in sessions to foster independent learning

Independence, Oh

Illustrated ability to securely work with social security numbers, addresses, and other confidential information dailyEnforced initiative in helping two other company teams complete internal compliance projects that involved researching employees and clients in databasesAdministered strong attention to detail when updating address and loan information in Excel spreadsheetsCoordinated donation request telephone calls to 20 local restaurants as a member of the Dress for… Show more Illustrated ability to securely work with social security numbers, addresses, and other confidential information dailyEnforced initiative in helping two other company teams complete internal compliance projects that involved researching employees and clients in databasesAdministered strong attention to detail when updating address and loan information in Excel spreadsheetsCoordinated donation request telephone calls to 20 local restaurants as a member of the Dress for Success committee Show less

Fairlawn, Oh

Displayed excellent customer service skills by providing personal attention to up to thirty customers per shift, filling special orders, and achieving daily sales goalsSuccessfully used company technology to check inventory, sales goals, and to complete online ordersLearned how to effectively sell products to a diverse clientele base

Prague, Czech Republic

Studied Human Resource Management at Anglo-American University for one semesterGained cultural awareness and strengthened global perspective

Medina, Oh

Developed and fostered the value of working efficiently and productively while maintaining a quality productAdapted to different working environments by periodically working at understaffed storesExemplified initiative by serving on the hospitality committee through volunteering to help plan employee partiesGained leadership skills by being responsible for an area of the store (e.g. customer service or grill area)Strengthened communication skills by leading a… Show more Developed and fostered the value of working efficiently and productively while maintaining a quality productAdapted to different working environments by periodically working at understaffed storesExemplified initiative by serving on the hospitality committee through volunteering to help plan employee partiesGained leadership skills by being responsible for an area of the store (e.g. customer service or grill area)Strengthened communication skills by leading a team of up to six employees each shift and taking customers' orders Show less

Bachelor Of Business Administration - Bba, Human Resource Management, Graduated

Activities and Societies: Beta Gamma Sigma - member, Habitat for Humanity, Kent State Chapter - Secretary / Director of Advocacy.

High School Diploma, General Studies, Graduated

Activities and Societies: Key Club (high school branch of Kiwanis Club), HUDDLE/SHUDDLE Leader (drug awareness and prevention program).