Monica Rivera Email & Phone Number

Florida, United States

• Formulated and executed a turnaround strategy that reversed declining revenues, achieving a 32% reduction in the annual deficit in the first year, and a 50% decrease by the end of Q1 in fiscal year 2025.• Delivered strategic and operational leadership, ensuring consistent organizational growth and long-term sustainability.• Cultivated strategic partnerships that unlocked new market opportunities and accelerated revenue growth.• Spearheaded the development and rollout of innovative services and products.• Championed a strong organizational culture that empowers and supports all employees.

•Developed and led the planning, implementation, and enhancement of initiatives for both new and existing programs.• Managed and mentored team members, optimizing organizational human capital and performance.• Established employee classifications and salary structures to enhance work alignment.• Ensured the development of robust and compliant human resources and employee relations systems.• Oversaw multi-million-dollar school budgets, implementing effective internal controls.• Prepared and presented timely reports to the Board of Directors.• Selected and managed insurance, payroll, and benefits administration.• Provided oversight and guidance for staff training and onboarding processes.

Wesley Chapel, Florida

• Initiated and managed projects to ensure cost-effectiveness, timely execution, and compliance with performance standards.• Successfully led a $4M rooftop construction project, completing it ahead of schedule and under budget.• Enhanced the quality and efficiency of school operations teams to improve overall performance.• Oversaw employee benefit program for over 300 employees.• Developed and implemented internal controls and standard operating procedures to optimize organizational systems.

• Streamlined payroll processes, ensuring precise calculations for salaries, rate changes, retroactive adjustments, overtime, and terminations.• Realized cost savings by establishing a review process for medial and disability insurance invoices.• Gathered and organized financial data, inputting details.

*Managed all non-instructional facets of the school.*Maintained accurate, and confidential student files to meet state and federal guidelines.*Investigated complaints and worked with students, parents and teachers on finding positive resolutions.*Coordinated the administration, collection and delivery of all state exams.*Managed student services such as transportation, food, scheduling and information systems.*Managed office, facilities and security personnel.*Oversaw the construction, set-up and opening of the new Early Elementary facility.

*Ensured program compliance with the company, district, state and federal policies.*Audited invoices, employee expenses and day to day operations. *Read, Reviewed, and negotiated contract terms.*Assisted in writing State Applications for 14 states*Created a Division Policy Manual. *Created and delivered compliance and operation training for all employees (management, site staff and teachers)