Monique Lynch Email and Phone Number

Manage the entire life-cycle of multiple translation projects in a fast-paced environment utilizing SDL Trados Studio 2022 for the Translation Branch of the U.S. Census Bureau • Promote consistent communication, clarify project parameters, and negotiate deadlines and rates with clients• Establish and maintain excellent relationships with virtual translators and vendor• Plan and coordinate resources by calculating resource requirements based on schedule and project size• Coordinate quality assurance processes to ensure the overall quality of projects include no errors to increase customer satisfaction • Analyze, organize, and solve problems with all project members to expand the branch’s reputation• Manage project finances, and assure project stays within budget• Perform project close out tasks such as: archiving, organizing, conducting, and summarizing post-project reviews• Synthesize and disseminate lessons learned to improve best practices in project management, workflows, and related processes• Create Request For Information and Request For Quote Word documents to select a translation vendor for the 2030 Census• Create performance work statements which includes scope, performance requirements and government furnished information• Built cost proposals and updated technical documentation for project bids• Manage SharePoint for deliverables • Use Excel spreadsheets to create budgets, proposals and project closeouts with PivotTables, build formulas, format cells, and manage large datasets

Advised the Integrated Partnership and Communications operation by driving all aspects of operations from Development to O&M to ensure the success of operational release and understanding the operation and the functionality of the applications that are integrating to produce the 2020 Census• Managed to the operational checklists of the interdisciplinary Technical Integration release team and execution of the release• Change request liaison for an integrated project team by driving quality and timeliness of inputs to each CR which includes details on LOE, discreet tasks for schedule changes, LCATs by cost account and hours required, input on material requests, and impact assessments• Consulted the system teams to create a systems’ release schedule to the Functional Integration Plan• Drove issues impacting the release to resolution by working with stakeholders• Escalated issues to management where scheduling conflicts existed, worked with necessary teams to determine options and provide recommendations for resolution

Coordinated project management services to various operations in the Decennial Division of the U.S. Census Bureau by utilizing Project Management Professional certification • Created and maintained SharePoint sites and system defect trackers which allowed various Decennial operations to decrease system defects before production• Formulated communication guidelines to track and monitor team members’ comments and feedback pertaining to Technical Monitor deliverables• Consulted with technical experts to set up assignments, tasks, and subtasks in project schedules• Coordinated project timelines with internal departments and external stakeholders and kept stakeholders informed of project timelines and deadlines• Tracked the progress and coordinated resources to open the paper data capture facilities• Identified, analyzed, and evaluated risks for multiple operations within the division• Conducted meetings to organize and solve problems with all project members to ensure opening of facilities

Performed all project management duties for the Baltimore County Information Technology Office including but not limited to plan and define scope, develop requirements, sequence activities, conduct resource planning, develop project schedules, and create estimates and budgets• Supervised various levels of staff including human resource officer, on-site contractors and part-time employees• Built cost proposals and updated technical documentation for project bids• Developed and conducted hiring process for SECON-DELTA candidates including technical writing, salary negotiations, and candidate vetting• Trained new employees on SECON-DELTA policies and conduct employee reviews which aided the growth of employees and exceed customer expectations• Managed the testing, implementing and training of MS Project Server and SharePoint for over 200 users which automated project resourcing, time entry, and resource allocation• Managed several projects using MS Project to identify potential project schedule delays and correct delays using resource allocation processes • Used timecards and cost reports to input actual work in schedules and documented project scheduling processes• Evaluated performance, prepared project progress reports, and recommended actions to keep projects within budget, and completed on time• Use Excel spreadsheets to create budgets, proposals and project closeouts with PivotTables, build formulas, format cells, and manage large datasets