Senior Implementation Director
Current• Oversees the implementation/programming department which consists of four teams responsible for the planning and execution of volunteer experiences for the community and business partners, along with the management of our technology platform and nonprofit partner engagement. • Serves on the executive leadership team alongside the CEO and the Senior Advancement Director to ensure efficient cross functional communications and appropriate leveraging of resources.• Supervises technology KPI’s and platform upgrades and additions.• Ensures consistent utilization of internal CRM systems for record keeping and reporting.• Responsible for the implementation strategy, execution, and results for corporate and community volunteer programs.• Establish strategic priorities that will sustain meaningful connections with community and business stakeholders.• Utilize surveys and reporting to assess the quality of the volunteer experience and make necessary programmatic changes.• Produce accurate and timely volunteer activity data for client leadership and external partners.• Implement strategy to provide volunteer services in additional cities across the country.