Monroe Johnson Email & Phone Number

Toronto, Ontario, Canada

Canada

Toronto, Ontario, Canada

Answer inquiries and complaints received on all 311 access channels (including telephone, email,in person), explain policies and procedures to the public, refer calls to proper authorities whennecessary, initiate service requests and record related information• Use specialized knowledge in multiple functional areas to carry out duties in a timely, efficientand accurate manner• Conduct research and analysis to develop service options for interested parties• Provide effective verbal and written communications to all inquiries and requests for Cityservices• Utilize customer service skills to effectively respond to inquiries and service requests• Enter, retrieve and interpret data in customer relationship management and/or work managementsystem databases• Refer escalated issues to the supervisor and/or manager when applicable

Toronto, Ontario, Canada

Answer inquiries received by phone, fax, email or in person with regards to outdoor sports fieldsrentals within the City of Toronto, Toronto and East York District• Retrieve and entre customer data via application form by all channels, to create outdoor sportsfield permits for various sports (Hockey, Baseball, Soccer, Lacrosse, Rugby, etc.)• Work closely with individuals, community groups and community leagues building a closerelationship and partnership for business• Conduct searches on various different fields to find availability for request and processing themin a timely manor• Create permits for groups adding insurance options and selecting proper group rates for propercharges to be applied on the database• Sign permit and email PDF format to client or fax to client for review and signature• Process payment by Visa, Mater Card, Debit or cash, completing a cash deposits daily

Toronto, Ontario, Canada

Answer inquiries received by phone, fax, email or in person with regards to registration in all Cityof Toronto programs• Retrieve and entre customer data via application form by all channels, to register clients• Conduct searches on various different locations in areas of accessibility and programs of eligibilityfor clients• Create accounts for new families for registration and rental purposes• Register families for multiple programs as requested by client• Process payment by Visa, Mater Card, Debit or cash, completing a cash deposits daily

Automotive Engineering Technology/Technician

O.S.S.D