Monroe Smith Email & Phone Number

Burlington, Nc

• Completed documentation for record-keeping and customer use.• Used power and hand tools to complete repairs in a safe and accurate manner.• Installed replacement parts and components as well as entire systems.• Worked with building managers to assess ongoing needs and plan preventative maintenance schedules.• Interpreted drawings, blueprints and schematics of building and systems layout as well as machinery construction.• Inspected systems in use to detect problems, complete maintenance and recommend solutions.• Troubleshoot and diagnose problems with mechanical and electrical systems and equipment.• Managed available parts, tools, and materials inventory to maintain the ability to respond promptly to issues.• Applied caulk, sealants and other agents to installed surfaces.• Coordinated and monitored vendor maintenance for large repairs.• Supported technicians in equipment maintenance and repair.• Blended paints and correctly matched colors.• Followed standards and procedures to maintain a safe work environment.• Communicated operational issues and changes to supervisor on regular basis.• Hired and oversaw subcontractors covering disciplines such as electrical and plumbing installation.• Accurately completed service reports and warranty forms.• Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.• Kept site work safe and in line with budget, schedule, and applicable building codes.• Cleared drains and downspouts and cleaned gutters.• Provided outstanding customer service.• Promoted shop safety by working in a safe manner.• Maintained positive relationships with all customers.• Prepared and administered preventative maintenance work orders.• Followed company procedures to maintain a work environment in a neat and orderly condition.• Accurately read, understood, and carried out written instructions.• Performed routine preventive maintenance to ensure that building systems operated efficiently

Burlington,Nc

• Managed facility maintenance crews to remove potential health hazards such as mold and mildew.• Supervised housekeeping to ensure the safety of internal and external facility walkways resulting in a reduction of lost productivity due to accidents.• Maintained and repaired the electrical, plumbing, and mechanical systems of the corporate office.• Performed preventative maintenance for equipment per corporate procedures.• Chaired safety committee resulting in recommendations to improve issues such as ladder safety, scaffold safety, lock out and tag out.• Recommended changes in safety procedure for securing loose hanging wires which prevented electrical shock and tripping hazards.• Maintained closed loop heat exchanger to control the climate of the building.• Directed vendors and contractors to ensure work was completed on time, which resulted in lower contractor labor cost.• Maintained Material Safety Data Sheets for chemical products stored at the corporate office.• Performed rigging and lifting of air conditioning systems to position units onto roof structures.• Coordinated the purchasing of maintenance supplies and tools for the corporate office.• Assisted Safety Manager in emergency evacuation and planning for two facilities.• Managed all cubicle locations for different departments over ten years by enforcing building codes and safety.• Ensured that each guest's experience was positive, memorable and consistent.• Set project timelines and kept teams on task to complete milestones according to schedule.• Trained, coached and mentored staff to ensure smooth adoption of the new program.• Worked with support teams to resolve issues with product, service or accounting areas.• Generated and developed leads to acquiring new clients.• Maintained project quality with a hands-on management style.

Yanceyville, Nc

• Maintained and formulated dye chemicals for hosieries and socks.• Consistently achieved production daily and weekly output targets.• Monitored and maintained dye machines by replacing gaskets and air lines.• Copied, logged and scanned supporting documentation.• Responded to customer requests via telephone and email.• Analyzed departmental documents for appropriate distribution and filing.• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.• Developed new process for employee evaluation which resulted in marked performance improvements.

Burlington, Nc

• Planned and delegated work assignments for employees at my assigned shift.• Maintained employee's time cards and resolved any work performances that occurred.• Ensured production targets were met.• Maintained correct dye formulas for each dye machine and reduced returns on dye goods.• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.• Developed new process for employee evaluation which resulted in marked performance improvements.• Responded to customer requests via telephone and email.

Bachelor’S Of Science Degree, Business Administration, Marketing, And Related Support Services, 3.0 Gpa

A Diploma In Heating And Air, Heating, Air Conditioning, Ventilation And Refrigeration Maintenance Technology/Technician, 3.4 Gpa

A 2 Year Certificate, Heating, Ventilation, Air Conditioning And Refrigeration Engineering Technology/Technician, 3.7 Gpa

Associate’S Degree, Business Administration And Management, General, 4.0 Gpa

High School, English, Math And Science, 3.7 Gpa

Activities and Societies: I work part-time and full-time for the American Red Cross during my Junior and Senior years.