➤ Strategically ensuing all workflows run smoothly and that customer expectations are successfully met and exceeded.➤ Relentlessly driving new solutions to improve customer experience along with efficiently solving complex problems.➤ Leading support strategies, working with stakeholders across various partner organizations, and improving operations.➤ Completing and maintaining training for proficiency and compliance for employees with specific operational duties.➤ Successfully creating standard work checklists as well as staffing models, for various freight mixes and flow strategies.➤ Providing analytical support to identify strategic improvement opportunities and implement cost reduction strategies.➤ Exploring opportunities to improve and streamline job responsibilities continually and completing assigned jobs on time.

➤ Directed all material control functions of major operational units in support of over 500 personnel to facilitate missions.➤ Operated unit-level computers, prepared organizational documents, and received/inspected supplies and equipment.➤ Issued and received arms, secured weapons/ammunition in security areas, and maintained automated supply systems.➤ Scheduled and performed preventative maintenance tasks and coordinated supply activities according to specifications.➤ Determined proper storage methods, identification, and stock locations by taking into account the environmental factors.➤ Efficiently dispatched vehicle, maintained dispatch records, and worked cases that involved contacting vendors/carriers.➤ Continuously located inventory items, followed established policies, and performed inventory management procedures.