*Office Closure Fall 2019*

• Coordinated all center related business development and marketing activities, including lease creations and management, day to day retailer operations, and common area event management.• Served as the main point of contact between specialty leasing tenants, advertising clients, and contractors.• Facilitated License Agreement administration and onboarding for approved merchants (preparation, distribution, tracking approvals, and obtaining paperwork) • Tracked budget expenses and income• Negotiated rents for onsite storage locations and short-term pop up shops• Planned, coordinated, and executed both large and small scale in mall events to overall increase traffic and customer satisfaction• Assisted in developing the 2017 & 2018 mall marketing plan

• Assisted in recruiting, hiring, and training all new employees for store opening• Merchandised, managed, and maintained four separate departments planned at $2.8 million/year• Analyzed sales reporting and business development opportunities• Worked with merchants to ensure correct product assortment for customers• Trained, coached and mentored a team of 10 to improve sales and customer service skills

• Worked alongside Department Manager.• Possessed detailed knowledge on the merchandise offered for sale and operated register• Assisted with daily department maintenance including merchandising and markdowns• Created a comfortable shopping environment while building relationships with customers• Spent time with key store leaders (Visual Manager, Human Resource Manager, Store Manager etc.) to understand each position and how they contribute to the stores success.• Attended classroom training on various management topics such as the hiring process and successfully coaching employees.

• Styled brides and bridal parties with head to toe looks• Assisted with knowledge on financing options such as discounts, credit card applications and layaway payments• Set up appointments over the phone or in store as required• Managed customer’s portfolio by maintaining accurate information including party members, contact information, preferences and purchases

• Advised prospective study abroad students• Assisted in organizing files, and preparation for incoming and outgoing exchange students• Presented speeches and presentations to small and large audiences on weekly bases• Worked one on one with marketing director discussing promotional activities• Administered social media marketing activities