Morgan Strong Email & Phone Number

Charlotte, North Carolina, United States

At Talent Bridging, we prioritize delivering exceptional customer experiences tailored to meet your business needs. Whether you’re seeking virtual assistants from the Philippines or professional talent from the Dominican Republic, our dedicated team ensures seamless integration and outstanding service.-Strategic Planning: Develop and implement business development strategies that align with the company’s long-term goals.-Market Analysis: Identify new business opportunities by staying informed of industry trends, market shifts, and emerging customer needs.-Partnership Development: Establish and maintain relationships with key stakeholders, including potential clients, partners, and industry influencers.-Sales Leadership: Lead and mentor the business development team, setting performance targets, and ensuring goals are met or exceeded.-Deal Negotiation: Drive negotiations for major deals, including pricing, terms, and partnership agreements.-Revenue Growth: Collaborate with cross-functional teams (e.g., Sales, Marketing, Product) to ensure the alignment of business development efforts with revenue goals.-Brand Positioning: Enhance the company’s market presence through strategic initiatives, thought leadership, and networking opportunities.-Project Management: Oversee the execution of new business initiatives, from concept to launch, ensuring successful implementation.

SPLACE is an outsourcing company based in the Philippines. We help brands to leverage the power of BPO by providing them with a fully-integrated, end-to-end solution for their Business Process Outsourcing requirements.-Creates development plans and forecasting sales targets and growth projections-Identifies market opportunities through meetings, networking, and other channels-Meeting existing and potential clients and building positive relationships-Liaising with colleagues to develop sales and marketing strategies-Prepares financial projections and sales targets-Prepares sales presentations and participating in sales meetings-Produces reports for management-Trains and mentors business developers and sales colleagues

Charlotte, Nc

Awesome CX specializes in high-touch customer experience for fast-growing internet and eCommerce companies. Our unique approach has been developed over 12 years of partnering with over 100 high-growth startups and mid-size companies in a way that aligns with their culture, values, and vision.-Contributed to the growth of company from 1 client in 2014 to 200+ in 2023, including sales, onboarding, and ongoing relationship management-Managed a portfolio of clients that generated ~$7.5M in revenue each year-Managed a remote headcount of up to 800 individuals, located in the Philippines, including a supervisory team of up to 50-Trusted Advisor for Clients, offering a consultative approach, throughout the relationship-Ensured the timely and successful implementation of Key Performance Indicators, deliverables and solutions, according to customer needs, and objectives-Communicated the progress of monthly/quarterly initiatives to internal and external stakeholders, including C-level leadership and Board members-Assisted the Client and onsite teams in forecasting and tracking key account metrics-Identified opportunities and collaborated with Client teams to ensure growth

Charlotte, Nc

TechStyle Fashion Group is the pioneer online global fashion incubator that partners with artists and style leaders, to create the world's most innovative and influential global brands, and disrupt the fashion industry.-Served the member experience by providing exceptional leadership and support to a group of 10+ Team Leaders and 150+ Fashion Consultants-Accomplished customer service and human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures-Achieved member service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change-Managed, Lead, and Developed Supervisory team of up to 10+ Supervisors, including offshore, BPO teams-Consistently monitored and ensured all Organizational Key Performance Indicators were being met and/or exceeded-Launched and managed an Emerging Business team offshore to handle voice, email, and chat for FabKids and Fabletics business lines

Charlotte, Nc

• Source and price products for all business opportunities, and support the activities of the sales team by sourcing and pricing products in response to requests for proposals• Prepare quotes to customers and the sales team• Negotiate pricing with suppliers to assure receipt of the best and most competitive price• Maintain and update all customer pricing catalogs• Maintain records of product costs from vendors• Extract and analyze business and operational data to create reports and analyses of accounts growth profits, spending patterns, and cost saving opportunities• Perform monthly customer pricing audits

Charlotte, Nc

• Managed general journal entries for corporate and franchise locations• Maintained audits and timely payments of personnel expense reports• Ensured timely payments of vendor invoices• Managed all vendor payment files for both corporate and franchise locations• Assisted in developing and maintaining cooperative relationships with vendors• Resolved discrepancies to quickly meet target lead times