Moriah Mitchell Email & Phone Number

●Process and complete Anti-Displacement and DAS( Disabled and Aging Services) subsidy referrals and applications●The Housing Subsidy coordinator is responsible for providing rental subsidies to existing and new Housing Subsidy Program participants.● Assist with creating budgets for subsidy clients●Work with subsidy tenants and property managers/landlords●"Performing duties in the area of eligibility determination, case management, data management"

● Created first draft of the RADCo Check Processing Template used for reporting new checks to be printed, printed and held, released from holding, and mailed out●Created this position’s manual for all tasks the position does● Trained supervisor the new fund processors on it in person, independently for a week ● Sole(only) RADCo check processor, reviewer on all platforms, and printer from Feb ‘21- Mar ‘23- would process, enter, print and mail up to 25 check request and checks by… Show more ● Created first draft of the RADCo Check Processing Template used for reporting new checks to be printed, printed and held, released from holding, and mailed out●Created this position’s manual for all tasks the position does● Trained supervisor the new fund processors on it in person, independently for a week ● Sole(only) RADCo check processor, reviewer on all platforms, and printer from Feb ‘21- Mar ‘23- would process, enter, print and mail up to 25 check request and checks by various mailing methods and enter accounting details in Salesforce and HPP daily●Review, track changes, process, print and mail 200 DAS (Disabled and/or Senior) and AD Subsidy Clients checks, letters, each month● Gives final submission of DAS check totals as the final and ultimate person that has made sure all correct changes have been made● Update voided checks in SF & HPP● Lead support in checks reconciliation to Data & Finance Manager● Process hundreds of checks from various funds from SFERAP application and California Rent Relief Housing is Key application as well as 200 monthly subsidy checks from multiple accounts● Enter several check accounting details into Salesforce and BACS\HPP (Bay Area Community Services)(Homeless Prevention Program) and Salesforce website for each check● Verify tin number on IRS website for 1000+ LLs● Mail out checks with tracking by a multitude of postal services● Assist with data entry projects, fixating reports, including entering data, collecting data, identifying and sourcing missing data, cleaning data for Excel Reports, SF and BACS● Identify problems with data quality and communicate issues● Greet Clients & point in right direction● Create Bank Deposit Total reports● Log Paypal Payments into SFKeep money log of incoming and outgoing payments by check, cash and Paypal● Notify clients of Loan Forgiveness by phone and Letter(create letter)● Scan mail daily ●Create EDC logo envelopes● Attend World Trust Racial Equity meetings monthly Show less

● Reduce over 100 fraudulent activities on the uber application across North America by conducting thorough account reviews of driver documents including insurance, registration, vehicle inspection, driver’s license, profile pictures, and account connections to ensure platform safety daily● Enable driver growth in British Columbia by transcribing and importing over 10k driver registration numbers to driver accounts allowing them to actively take trips on the application… Show more ● Reduce over 100 fraudulent activities on the uber application across North America by conducting thorough account reviews of driver documents including insurance, registration, vehicle inspection, driver’s license, profile pictures, and account connections to ensure platform safety daily● Enable driver growth in British Columbia by transcribing and importing over 10k driver registration numbers to driver accounts allowing them to actively take trips on the application weekly●Transcribe driver metadata to ensure accuracy across systems such as Docapprover, Google Sheets, Toolshed, and Checkr to process driver information/document and assist drivers partners daily●Conduct 50+ scripted outbound call campaigns in Massachusetts, Chicago, and New York City on the most critical issues, interacting with 100+ partners within a shift weekly● Perform ~50 compliance audits such as Driver’s License verification and Safety Audits for Eligible WAV vehicles daily●Teamplayer as proven by cross training in multiple workflows such as National Audit and US&C Appeals Show less

Berkeley, Ca

● Organized and filed thousands of confidential files such as on-boarding documents, Personal Transaction Forms, salary changes, and etc for City of Berkeley employees in alphabetical and chronological order during a 5 to 8 hour shift● Allowed City of Berkeley employee files to have latest documents updated into their physical file and found easily● Completed 3+ years of backed up filing● Sat in as Front Desk receptionist. Route calls , answer customer service questions●… Show more ● Organized and filed thousands of confidential files such as on-boarding documents, Personal Transaction Forms, salary changes, and etc for City of Berkeley employees in alphabetical and chronological order during a 5 to 8 hour shift● Allowed City of Berkeley employee files to have latest documents updated into their physical file and found easily● Completed 3+ years of backed up filing● Sat in as Front Desk receptionist. Route calls , answer customer service questions● Collaborated with various HR insurance claim departments as project support and planner/ Overall HR assistance.●Created personnel files●Proctored tests for City of Berkeley job applicants● Supported planning Equal Opportunity and Harassment Training Show less

Berkeley, Ca

● Updated contact information home number, cell number, home address, work address for an average of 20 alumni a shift which helped maintain donors and create new donors by being able to reach them through a correct line of contact● Connected with 100+ of alumni through phone calls during a straight 5 hour shift which resulted in me eventually recruiting over a thousand new donors to UC Berkeley● Negotiated with an average of 50 alumni on amounts of donations throughout a five hour… Show more ● Updated contact information home number, cell number, home address, work address for an average of 20 alumni a shift which helped maintain donors and create new donors by being able to reach them through a correct line of contact● Connected with 100+ of alumni through phone calls during a straight 5 hour shift which resulted in me eventually recruiting over a thousand new donors to UC Berkeley● Negotiated with an average of 50 alumni on amounts of donations throughout a five hour shift, four days a week which resulted in me having raised $300,000+ in 3 years of working● Proved excellent communication skills with wide variety of people. ●56% pledge rate on alumni graduated over 1965-1976●Ranked Tier 3 on 1-3 Scale with 3 being the most excelled, Top 10 caller weekly.●Connect with Alumni. Update Contact Information. Send out pledge and Thank you cards. Advanced training on all fundraising list and college departments. ●Trained new callers●Increased retention rates over 40% through coaching on handling refusals and objections from Cal Alumni and Parents●Implemented and improved four day intensive training that has accelerated fundraising goal initiatives by exceeding daily goal of $10,000 a night Show less

Berkeley, Ca, Richmond , Ca

“From poverty and isolation to prosperity and participation” ●Mentored grades K-8 for 2 hours Monday-Friday after school●Assisted grades K-8 with homework for 2 hours Monday-Friday after school●Bridged gap between low income and immigrant parented students in education through mentorship, tutoring, fields trip to Google, Muir Woods, Apple, STEAM (science, technology, engineering, art, and math) activities. ●Tutored youths in Youth Writing Festival, a month long all summer… Show more “From poverty and isolation to prosperity and participation” ●Mentored grades K-8 for 2 hours Monday-Friday after school●Assisted grades K-8 with homework for 2 hours Monday-Friday after school●Bridged gap between low income and immigrant parented students in education through mentorship, tutoring, fields trip to Google, Muir Woods, Apple, STEAM (science, technology, engineering, art, and math) activities. ●Tutored youths in Youth Writing Festival, a month long all summer writing camp to encourage creativity and expression to gain skills for STEAM jobs View page 50 : https://mionline.org/wp-content/uploads/Anthology-2018.pdf Show less

Lancaster, Ca

●Faxed, scanned, and emailed confidential documents to attorneys and paralegals ●Delivered mail to attorneys and paralegals●Delivered and picked up court files to/from Michael Antonovich Antelope Valley Courthouse●Attended City of Lancaster council meetings. ●Project support. ●Assisted attorneys and paralegals with preparing files.●Took lunch orders and order lunch to attorneys

Legal Studies, General

Information Technology, Quality Assurance

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