Moriah Benckert Email & Phone Number

• Assisted in expanding Homes.com into the #2 Online Residential Portal by reaching 100 million unique visitors in September 2023, a 1,290% increase over the same period in 2022.
• Integral member of the management team that built the Residential Research Department from the ground up by assisting in clarifying scope and responsibilities of the department, job descriptions, onboarding and.
• Managed, trained, developed a team of eight researchers by encouraging top quality work, exceeding metric goals, and continued career development.
• Carried out several new initiatives and projects including Residential Agents Profiles, Neighborhood, Park, School, and Condo Data Curation, Captioning, and Media Curation for Homes.com.
• Collaborated with Product Development team to determine system needs and requirements to carry out workload objectives as well as the Residential Content team to ensure alignment in workflow processes.
• Consistently worked with department to meet metric goals, deadlines and take on new objectives.

• Worked with contract writers and copy editors to ensure top quality written narrative was captured for every neighborhood, park, and school in the US.
• Collaborated with the team in the creation of style guides to elevate the quality and consistency of narrative content for our residential products.
• Managed assignments through completion to ensure deadlines were met and contractors are paid in a timely manner.
• Worked with the Architectural Photography Director and Managers to ensure quality capture of imagery that supports the narratives written for neighborhoods across the United States.
• Communicated and collaborated with internal leaders and the development team to resolve issues and assess needs for future operational improvements and innovation.
• Attended RISE Leadership training classes.

• Maintained a portfolio of over 150 clients to ensure their listings were up to date while providing marketing advice and assisting with any other customer inquiries.
• Accepted into the "SOAR" program in February 2021, aimed at training future company leaders.
• Studied market trends and gathered live information by completing over 15 phone interviews per day with investors, brokers, and sellers for the CoStar, LoopNet, and TenX platforms.
• Conducted research in the Colorado,Wyoming, and Montana markets on commercial real estate properties, new construction, property acquisitions, absorption, sale and lease comparables, property integration, and more.
• Led team as 'Marketing Captain' and succeeded in driving metrics from "Meeting Expectations' to 'Exceeding Expectations' from November 2019 to October 2021.
• Assigned as team 'News Captan' in January 2021 tasked with publishing weekly stories for CoStar.com.

Richmond, Virginia

• Since date of hire, continuously maintained all store goals and Key Performance Indicators.
• Established high morale within store and recruited, hired, and trained new staff.
• Led inventory, store markdowns, window displays, store resets, and all other operational and merchandising procedures.
• Collaborated with other businesses and vendors to organize and market in store events.
• Participated as a standing member with Carytown Merchants Association, working with other business owners to raise traffic, increase profits, and market Carytown as a desirable shopping destination.
• Ran the Lou Lou Boutiques Instagram to increase company awareness and solidify branding.

Washington D.C. Metro Area

• Recruited 20+ Sales Associates, Assistant Managers, and Guest Leads and lead team on customer service expectations, visual standards, markdowns, transfers, store goals, metric understanding, target market outreach, and.
• Excelled in sales revenue from the end of Q4 2017-Q1 2018, resulting in + 13.4% Comp Sales Q4, + 23.2% Comp Sales Q1.
• Held guest loyalty events to market and expose brand.
• Led weekly management meetings to assess areas of strengths and opportunities of the store in order to collectively develop an action plan to improve topics of discussion.
• Led monthly staff meetings and held quarterly touch bases with associates.

Fairfax, Virginia

• Supported the Store Manager and led staff in all aspects of running the store, including people development, sales objectives, loss prevention, guest engagement, scheduling, payroll, inventory management.
• Awarded recognition as one of the 'Top Five Floor Supervisors' in the company for the highest sales volume during March 2018.
• Since date of hire, consistently increased revenue and optimized operational procedures to bring a struggling store to one of the top performing stores in the company.
• Created monthly floor sets and planograms for rollouts, designed in store fixtures, oversaw store renovations, and managed floor layouts in order to exceed sales goals and stay true to company directive.
• Exceeded sales goals and utilized strategic planning and problem-solving skills in order to optimize results and maintain a healthy portfolio of clients.
• Maintained repeat business and lasting relationships with clients through excellent interpersonal skills and customer service.

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• Acted as Assistant Manager to the Merchandising Manager. Duties included that of the Women’s Accessories Team Lead expanded to responsibility for all departments with an emphasis on merchandising and increased leadership
• Participated in all visual tasking which included setting up fixtures, setting displays, dressing mannequins, and merchandising product
• Collaborated with management in all departments to plan floor sets in accordance with direction from corporate
• Reviewed sales reports on a daily basis to asses business needs and product placement in order to ensure optimum sell-through and sales generation
• Constantly reinforced a productive collaboration between operations and merchandising, resulting in a unified vision for the store

• Acted as Assistant Manager to the Women’s Accessories department which included intimate apparel, beauty, jewelry, shoes, handbags, scarves, and other accessories. Worked with department manager to oversee all.
• Analyzed weekly reports and made effective business decisions to impact and encourage sales in the Women’s Accessories department
• Practiced effective leadership skills by training and mentoring Sales Associates, acting as Floor Supervisor, and leading meetings
• Delegated and prioritized tasks such as markdowns, job outs, and shipment
• Maintained constant awareness of all loss prevention policies and implemented effective procedures resulting in increased loss prevention

Richmond, Virginia Area

• Practiced effective loss prevention strategies
• Provided excellent customer service
• Upheld all operational and merchandising procedures and practices of the store

Richmond, VA

• Collaborated with owners of the store, Casey Longyear and Marshe Wyche, to ensure their creative vision was upheld and executed correctly both in store and online

Richmond, Virginia Area

• Achieved number one ranking in sales for West Park location
• Managed and trained employees on all procedures and policies
• Self-maintained store and acted as manager when necessary
• Counted out register, made accurate deposit reports, completed inventory, and organized sales reports
• Maintained awareness of sales goals, markdowns, promotions, and performed to the company's financial expectations