Robert Morris Email & Phone Number

Laguna Niguel, Ca, Us

California, United States

Led eCommerce strategy development and execution, generating $1.8 million in annual recurring revenue.Utilized A/B testing and user research data to optimize customer acquisition and retention.Collaborated with UX Research to improve self-service funnel design, boosting signup conversion rates by 50% (SMB segment).

Orange County, California, United States

- Increased customer engagement by 20% and conversion rates by 15% through personalized email drip campaigns and improved campaign workflows.- Launched an international SMS platform with two-factor authentication, preventing over $500k in account takeovers.- Leveraged analytics to assess transactional email engagement metrics, driving strategy adjustments that increased open and click-through rates.- Implemented new campaign management features for transactional email, including automated abandoned cart campaigns, contributing to $1.1M in monthly revenue

Orange County, California Area

- Led the development and launch of Facebook's first eCommerce platform, enhancing user experience for a global audience.- Managed a full-stack engineering team to successfully launch the product.- Executed the international expansion of the Portal help center, improving user accessibility and support.- Integrated BazaarVoice 3rd party ratings and reviews on Oculus.com to enhance consumer trust.

Cypress

- Led a digital transformation initiative to rebrand the company and develop new eCommerce solutions.- Championed the development of an industry-first online B2B2C product configurator, resulting in a 35% increase in quote conversions.- Collaborated with UX design teams to develop a user-friendly website and product configurator.- Led digital marketing team and creative agencies to deliver email marketing, website operations, 3D product renderings and trade show video reels.

Greater Los Angeles Area

- Won repeat business from Microsoft, Spin Masters and launched Nike's mobile app for the World Cup.

Greater Los Angeles Area

- Managed a full service digital agency team delivering digital marketing solutions for clients like Sony PlayStation, Blackrock Capital, and Domaine Chandon.

Orange County, California Area

- Led client discovery and design requirements with Wunderman UK to launch new Land Rover Website internationally.- Managed agency team of digital producers, UX designers, email marketers, web engineers and database engineers providing website design, campaign management, reporting, insights and analytics services.- Partnered with account executives to provide digital strategy for new business activities.- Managed a full-service digital agency team delivering digital marketing solutions for clients like Land Rover, Hilton Hotels, Callaway Golf.

Los Angeles Metropolitan Area

- Led digital agency team of designers, content strategists, information architects and full-stack engineers to deliver Herbalife’s first ecommerce website in preparation for IPO.

Irvine, California, United States

- Led digital transformation strategy to unify all international properties under a single brand identity, and provide access to product information, technical specifications and online parts ordering for Shimano’s nationwide network of retailers.- Developed a website design framework on the CMS platform that enforced global brand guidelines yet allowed flexibility for regional Shimano distribution offices to develop their own product content and campaigns that were relevant to their target customers. - Managed internal web team of software engineers, digital marketing managers, agency design resources and technical consulting partner Acquity Group (now Accenture) to design, build and operate Shimano’s international websites.