With over 15 years of experience as an Infrastructure Engineer, my expertise is rooted in Systems Management and Digital Employee Experience (DEX). I excel in optimizing IT infrastructure, ensuring seamless operations, and enhancing employee satisfaction through DEX.My passion for DEX led me to become a proponent of intelligent automation, helping organizations streamline their operations and boost productivity. One of my most rewarding experiences has been in Customer Success. I thrive on building relationships with clients, understanding their needs, and ensuring their expectations are not just met but exceeded. Through customer engagement and trust building, I was able to achieve my sales goals and beat my quota by 150% in 2015 and 2017.In addition to my experience in solution sales, I'm also keen on exploring roles in Senior Systems Administration. My strong technical acumen and adaptability make me well-suited for this area, where I can leverage my experience to maintain and optimize an organization's IT infrastructure.With a commitment to customer success and a technical skill set tailored to systems administration, I'm ready to embrace new challenges and continue making a meaningful impact on the organizations I serve.