Morgan Riley Email & Phone Number

Champion, Pennsylvania, United States

Manages company’s short-term and long-term hiring needs. Ensures company recruits and retains qualified employees, while nurturing a healthy and productive work environment.•Continually evaluate standard of work for hiring stages, including assessments and interview questions•Advertise job openings across multiple channels (e.g. job boards, careers pages and social platforms)•Coordinate with department managers and team leaders to identify current and future hiring needs•Attend job fairs and organize in-house recruitment events•Manage candidates’ information (e.g. resumes and contact details) in our Applicant Tracking System•Conduct pre-employment screening, including references and performing background checks•Prepare monthly, quarterly and annual hiring status reports•Liaise with college alumni associations•Ensure proper onboarding for new hires and provide additional support throughout their tenure

Assisted in hiring, training, and administration tasks for new, current, and former employees. Ensured the hiring process adhered to the company’s rules and policies as well as state, local, and federal regulations. Worked under the supervision of HR manager, but many duties were performed independently.• Responsible for creating, maintaining, storing, securing, and destroying employee records• Worked closely with employees regarding benefits and compensation options• Oversaw temporary employee housing lease agreements of up to 40 units including inspections• Followed CDC and PA Department of Health guidelines to ensure employees returned to work safely and efficiently during the COVID-19 pandemic.

Snowshoe, West Virginia

Provided a fine dining experience for guests, while multi-tasking front and back of house duties. Also, experienced in venue setup and servicing event catering.•Showed excellent interpersonal skills when dealing with a diverse array of clientele•Happily aided customers in the restaurant with any needs •Multi-tasked by seating guests as they arrived while continuously assisting already seated clientele•Prepared tables for service and weddings, including setting up times such as lines, silverware, and glassware

Human Resources

Assisted in the creation, implementation, and oversight of recruitment via innovative methods. Established and sustained strategies to locate, attract, hire, and retain personable and qualified individuals. Ensured dynamic training programs were in place and delivered to employees at all levels of the organization.•Leading the Recruiting Tiger Team, consisting of the resort wide hiring managers, to reach the type, quality, and number of applicants to fill the resorts hiring needs. The overarching benefit of the Recruiting Tiger Team is to help the resort run efficiently and effectively with an improved guest experience, employee experience; while decreasing overtime.•Strengths from Manager include: public speaking, stewardship, training 55 employees in TIPS certification for alcohol, and successfully implementing an internship program with West Virginia University students •Provided general assistance to Payroll-Benefits, Snowshoe Foundation, and Human Resources support•Investigated and secured $30,000 for the previous fiscal year for governmental or private partner ships training grants or programming

Adapted to many different workplace demands upon demand around resort. •Front desk assistant for Snowshoe Outdoor Adventure •Skiing and snowboarding instructor for Snowshoe Kid’s World •Rental technician at Expedition Station Rentals

Post Mills, Vt

Accountable for the planning and execution of various hikes, while overseeing the safety of campers.•Planned, promoted, and lead daily hiking activities•Oversaw two overnight hiking trips with more than 20 campers •Arranged hiking meal plans, proper equipment, and transportation •Intrusted with driving the camp owned van for camper transportation and errands

Mountain Adventure Center

Responsible for selling merchandise, apparel, and lift tickets, accommodating guests with scheduling lessons and reserving rentals, and preparing equipment and reconditioning rental returns at the Mountain Adventure Center. •Replenish inventory and maintain sales displays •Received hands on training to prepare ski and bike rentals and returns •Promoted to independently open and close the MAC •Awarded guest driven GUIDES honor by management

Expedition Station

Provided a positive guest experience, informed visitors of Snowshoe amenities, and sold seasonal resort adventures at Expedition Station. •Collaboratively worked with a variety of individuals •Demonstrated interpersonal and communication skills •Resolved complex customer issues •Provided courteous service to more than 200 customers on a daily basis •Oversaw an average cash handling of $2,000-$4,000 daily