Moustafa Elsayed Email & Phone Number

Abu Dhabi, United Arab Emirates

Abu Dhabi, United Arab Emirates

• KEY RESPONSIBILITIES:➢ Customer Focus
• Effective resource planning for customer service.
• Implementing a high standard of customer focus within the store.
• Create seamless customer service orientation among store employees by ensuring timely and efficient customer service
• Execute excellent customer service to drive high rate of conversion.➢ Sales and Commercial Profit
• Achieve the revenue targets for the store

Dubai, United Arab Emirates

• Always focus on customer engagement to avoid dissatisfaction.
• Maintain eye contact with customers and assist customers in purchase decision.
• Mention new arrivals/styles to customers and aware them of the current offers available.
• Suggesting an alternative in case of absence of the product requested by the customer.
• Ensure merchandise are requested daily and is received in correct quantity from the warehouse and other shops. Inform supervisor on short / excess received.
• Ensuring Merchandise is correctly tagged & bar-coded.

Cairo, Egypt

responsibilities included: 1-Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.2-Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment.