Matthew Bradshaw Email & Phone Number

New York, New York, United States

Customer Intent Discovery

AWS Kendra

• Redesigned the role’s responsibilities and onboarding processes to decrease turnover and increase growth within the company• Rebuilt the hiring process for Business Operations Associates from the ground, up• Developed an end-to-end training program which includes video presentations and instructional documents

• Responsible for conducting interviews and making critical decisions on potential candidates for the future of the program.

• Designated as one of 20 Binghamton University Tour Guides out of approximately 250 applications, responsible for high-level public speaking to large groups of prospective students and their families.

New York, New York

AWS Kendra

Binghamton, Ny

• Initiate top of the funnel sales outreach for a California tech-based real estate brokerage, Movoto Real Estate, and a revolutionary software platform for the exchange of diamonds, Nivoda • Implement a multi-channel outreach approach which includes cold calling, email marketing, and LinkedIn prospecting to get real estate agents interested in the platform

Binghamton, New York

• Customized dashboards for multiple accounts using SQL and the Sisense API• Proposed alternative sales methods based on trends from the data gathered through Outreach and Sisense integration

Greater New York City Area

• Instructed multiple classes of gifted students in the topics of computer science and engineering over the course of six weeks for seven hours each day• Communicated efficiently with peers to solve problems that would have affected the learning experience

• Taught young baseball players how to develop as respectful and skilled students of the game• Emphasized leadership, communication, and composure

Farmingdale, New York

• Provided an inviting and fun experience for people of all ages, especially young children • Oversaw customer service and satisfaction, handled large sums of money, and communicated with large groups of guests

Bachelor Of Science - Bs, Computer Science, Summa Cum Laude

Summa Cum Laude graduate of the Binghamton University Scholar’s Program with Presidential Honors and a Bachelor of Science degree.

Education record

Leadership Roles: Varsity Baseball Captain, Varsity Bowling Captain Activities and Societies: Nassau County Mathematics Competition.