Marie-Pierre Courpon Email & Phone Number

Madrid, Es

Madrid, Es

Lead both product marketing management and sales enablement groups of the Creation Platform. This included the empowering of sales teams with the necessary tools, resources, and training to effectively sell our capabilities: developing sales collateral, conducting product training sessions, providing ongoing support to ensure sales readiness and effectiveness, and also pre-sales support.

Madrid, Es

Lead the orchestration of digital, data-driven, and loyalty airline pre-sales engagements. With a strategic focus on customer-centric initiatives, responsibilities encompassed overseeing a multifaceted approach to helping airlines engage with travelers across various touchpoints in their journey, leveraging digital technologies and data analytics.

Madrid, Es

Lead a team of pre-sales consultants who drove large and strategic airline sales engagements focused on innovative digital services, and the deployment of digital solutions tailored to meet the evolving needs of our airline partners. This also involved devising comprehensive go-to-market strategies to effectively position and promote Amadeus' digital offerings within the aviation industry as well as increase revenue streams.

Madrid, Es

Responsible for a team covering solution & community governance (Altea & Digital). Responsible for the implementation & follow-up of the new airlines community model including running several global or regional community events with airline customers. Solutions covered Altea Reservation, Inventory Ticketing, Seating, Disruption Management, Digital, Shopping.

Madrid, Es

Lead a dynamic global team of solution managers across multiple key locations worldwide, including Nice, Dubai, Singapore, Bangkok, Seoul, Tokyo, Beijing, Bogota, Sao Paulo, and Dallas. Focused on delivering cutting-edge Amadeus Digital solutions, responsibilities spanned strategic leadership, team management, and ensuring the successful implementation of digital initiatives. Achievements included: improved customer satisfaction and double-digit business growth.

Madrid, Es

Primary e-commerce functional entry point for large airlines. Specialist knowledge and expertise on Amadeus solutions and products related to e-commerce.Qantas, Lufthansa, SAS, American Airlines, TAM, Iberia, Air France KLM, Finnair

Madrid, Es

In charge of the product management team for Airline Contact Center solutions (airline front-end tools Altéa Reservation Desktop) in the Airline IT division. Team management & recruitment. Product roadmap, release management & processes. Product Planning. Customer Communication. Business Case, Product Strategy & Positioning. Pre-sales support.

Madrid, Es

Primary e-commerce product management interface for major airlines. Definition, communication and execution of the strategic product management direction for the e-Commerce division of Amadeus in cooperation with major airline customers.Coordination of product roadmap.Definition of product trends and strategy with major airlines.Definition and validation of product requirements with major airlines.

Madrid, Es

Management of the commercial relationship with contracted airlines, management and control of airline provider contracts, coordination of projects related to customers, coordination with other functional areas including project/product management, accounting, sales, operations, marketing.

Luxembourg, Lu

Head of e-Commerce & e-Business Development Business owner for the e-commerce site: online booking engine (Amadeus), hotel booking engine (Expedia), Content Management System (Polopoly/Atex). Responsible for the e-commerce business plan and defining the company’s web strategy. Successfully managed 2 RFP initiatives for complete site redesign leading to improved customer satisfaction and increased online sales. Managed a team leading the Amadeus e-Travel Flex Pricer pilot program, internet booking engine set-up & configuration, hotels booking engine implementation and monitoring. Head of Business Intelligence: Budget coordinator for the Airline Commercial Division, responsible for the Management Information System and communication of KPI reports and market analyses to top management. Business lead for the implementation of a business intelligence datawarehouse. Supervision of datawarehouse administration – data accuracy and load monitoring, report distribution.

Education record

Master'S Degree, Finance & Tax Law