Michael Pollard Email & Phone Number

- Production of live streamed content, virtual or hybrid. - Regular on-site travel to facilitate the live stream production of physical + hybrid events. - Technical briefings to event stakeholders to ensure smooth running of each element. - Line manage team of 6 client support managers to ensure smooth delivery of all client projects.

• Working with corporate clients and agencies, my goal is to make their experience second to none and that their expectations are always met and exceeded with a friendly, calm yet professional approach. My role consists.
• Creating and managing virtual event platforms for clients: o Scoping the project, managing key deliverable timelines and ensuring that the clients goals are realised on the platform whilst managing expectations of what.
• Supporting and training clients when they have chosen to take responsibility of the build of the platform, answering any queries they have in a succinct and accurate manner.
• Building rapport and relationships with the clients to ensure longevity of the relationship with CrowdComms
• Performing in a calm and professional manner when posed with problems on the platform, escalating where necessary.
• Working with the live stream technicians and project managers to ensure that the event is aligned and platform functions as the client expects from a streaming point of view.

Newport Pagnell, Milton Keynes, United Kingdom

• Implementing new technology solutions to improve efficiencies and improve sustainabilitywithin BI WORLDWIDE.
• Vast experience of working on corporate events with budgets up to £4.5m. Delivered events as sole project manager with budget ownership for events up to £200k maintaining cash flow and exceeding target GP margins.
• Direct communication with clients and 3rd party suppliers; negotiating contracts to ensurefavourable contract terms and costs for our clients.
• Preparation of all on-site materials (including preparing of event staff documentation,uniforms, booking of transportation and equipment etc.)
• Regular on-site international travel, last minute when necessary to help the team make asuccessful event.

- Full project management through the life of an event from both a delegate registration, and project delivery angle- Bespoke web development and database building for the purpose of each event, each to the stakeholders and projects need usint Aventri. (Delegate information and registration)- Co-ordination of accurate and grammatically correct delegate.

Within my role at Venue 360 my responsibilities included: - Reactive sales to event enquiries: First point of contact with regards to event enquiries, creating proposals and following up to ensure successful conversion of the lead. - Management of confirmed event bookings: Liaising with client right throughout the events life, ensuring all details are up to.

School Of Management - Cranfield

As part of my of my fixed term contract, I had a wide array of responsibilities:Enquiries – First point of contact with regards to enquiries about the courses held at the University.Email marketing – Creating email campaigns designed to maximize intake into the University courses. Emails are created in a HTML editor (Adobe Dreamweaver)Data management –.

Luton, United Kingdom

• During my final year of University I undertook a placement with AAB and was able to gain experience in the following:
• Event design, from proposal to the client, negotiating with suppliers and running the event on the day.
• Liaising with clients throughout the “life” of their project.
• On-site operations including management of a specific area, setup of event and takedown of the event.
• Assistant on the day of events, such as a sales conference for 300pax or festival with approx 5000 attendees.
• Responsible for all forms of Social Media (Facebook, Twitter)

Ware, United Kingdom

• Setup of new HR System – OpenHR
• Planning of the groups annual conference for 60-100pax. This included the likes of managing the budget, liaising with all stakeholders, venue sourcing, and ensuring delegates were sufficiently informed.
• Creation of complex spreadsheets for general use within the company.
• General office jobs

Bachelor Of Arts (Ba) - First Class Honours, Event Management, First Class Honours

Activities and Societies: Event Management Degree, Planned 2 events for RaG charities.Modules included: Business of Events, Event and.

Economics, Maths W/ Statistics, Pe

A Levels in Maths, Economics and PE.