Marques Webster Email & Phone Number

Chicago, IL, US

Remote

- Designed and developed the 2023 Public Benefit Report, resulting in a top #6 ranking in Google Analytics and boosting user engagement to an average of 2 minutes with nearly 10,000 page views.- Led usability testing and iterative design processes to implement advanced filtering functionality, ensuring WCAG-compliant accessibility and enhancing site.

- Mission-driven production of custom designs and web apps using tools like Figma, WordPress, and React to stimulate the growth of small businesses while providing engaging user experiences.- Provide consultation services to boost website engagement and overall site traffic through proper SEO practices and application. - Generate custom graphic designs and.

- Mastered key frontend concepts including Object-Oriented Programming, Responsive Web Design, and Progressive Web Apps, strengthening foundational development skills.- Developed a comprehensive capstone project using JavaScript, Typescript, and React, demonstrating the full software development lifecycle in an Agile environment.- Delivered comprehensive.

Recruited to set up and distributed new ticketing app instances for interested colleges and departments across campus. Oversaw the development of strong TDX team processes to improve overall process management for TDX-related tickets and work. Chair system administration, site support, and database maintenance while planning and managing all company IT.

Distributed Comodo/InCommon SSL certificates for Technology Services and other campus addresses. Seized responsibility for timely and concise email and TeamDynamix ticket responses to administer certificates. Employed CSR decoders to assist with effectively administering accurate and secure SSL certificates.

Spearheaded backend infrastructure management, including server patching and website domain setup and maintenance. Facilitated using Amazon Web Services, CPanel, and WordPress for future server and website hosting. Collaborated in Group Policy Object restoration projects by way of Active Directory auditing and reorganizing.

Strategized and developed interactive web forms to improve the college of FAA and FAA IT departmental processes. Assembled print server objects for the entire College of FAA using print networking via DHCP and proprietary IPAM tools. Conducted recurring checks to verify equipment functionality while identifying and repairing any problems.

Urbana-Champaign, Illinois Area

Provide in-depth technical support for 15 different departments at the University of Illinois. Install and update various software and hardware used by University affiliates. Provide purchasing suggestions to University affiliates. Also capable of building and tearing down multiple variations of laptops and desktops.

Urbana-Champaign, Illinois Area

Proficient in the use of a wide array of web services that Technology Services is responsible for maintaining. Responsible for supervising and delegating work duties to all student employees as well as leading various projects. Assist with scheduling student employees for work shifts and for special events. Provide entrance interviews, and hiring and.

Urbana-Champaign, Illinois Area

Provided exceptional customer service support via phone, email, and in-person for University of Illinois staff and students. Maintained A/V equipment in over 300 general assignment classrooms at the University. Collaborated with external IT departments to resolve issues more efficiently.