Daniel Glover Email & Phone Number

United States

Bohemia, New York, United States

Lead production of ATA iSpec 2200 publications (CMMs [Component Maintenance Manuals], Service Bulletins, Service Information Letters). - Implemented conversion of Collins Aerospace CMMs from MS Word to Arbortext Editor (SGML) for improved PDF consistency/interactivity/production. - Oversaw elimination of past due CMM backlog for New Berlin, WI site's Bombardier Global 7000/8000 program.Devise both internal and customer-required technical documentation for all subsets of the Bohemia, NY Engineering department (Design/Electrical/Software/Systems Engineering groups). - Created aircraft crew Cabin Touch Screen (CTS) User Guide, technician CTS Functional Test Procedure and production floor Cabin Lighting System Test Procedure for Delta 767-300 retrofit program.Partner with Program Management/Engineering/Sales departments on proposal efforts to win future business for Bohemia, NY site. - Co-authored the Technical Volume portion of contract-winning Request for Proposal (RFP) for 737 Boeing Sky Interior (BSI) Generation 3 Cabin Lighting System program. - Edited and co-authored the Commercial Volume portion of contract-winning Request for Proposal (RFP) for 737 Boeing Sky Interior (BSI) Generation 3 Cabin Lighting System program.Take part in Achieving Competitive Excellence (ACE) activities. - Teamed with members of Bohemia, NY/New Berlin, WI/Lippstadt, GE sites to create unified "One Lighting" Value Stream Management process as part of implementation of new company-wide quality management system.

Hauppauge, New York, United States

Manage writing, production, and distribution of technical documentation for all SATCOM (Satellite Communications) systems. - Led conversion of SATCOM O&M (Operation & Maintenance) manuals from paper-based hard copies to PDF-based digital copies (decreasing shipping costs by ~50% through providing CD copies for physical delivery, while also improving customer service interactions through providing electronic copies for instant Email delivery). - Implemented and developed conversion of SATCOM O&M manuals from MS Word to Adobe InDesign for enhanced PDF interactivity and faster production. - Co-developed internal PDF database of MITEQ's SATCOM operation/maintenance manuals, allowing for 100% accessibility to both Engineering and Production.Engage directly with SATCOM Engineering department in developing technical documentation for both new & custom SATCOM systems to decrease publication creation time by ~50%. - Cut down time to devise and write custom O&M manuals, reducing late documentation shipments to less than 1%.Collaborate with SATCOM Sales department in developing technical documentation for sales/marketing purposes to minimize creation time for new materials and reduce update time for existing materials.Main point-of-contact for all domestic & international customer-related SATCOM documentation inquiries.

Hauppauge, New York, United States

Assemble all hard-bound SATCOM O&M manuals.Support the Publications Coordinator by co-writing custom system manuals in MS Word.Alternate point-of-contact for SATCOM documentation inquires.