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Nemanja Stanković Email & Phone Number
Consulting CTO and Digital, e-Commerce and Customer Experience Consultant
at
Improve CX
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 71%
Current company
Role
Consulting CTO and Digital, e-Commerce and Customer Experience Consultant
Location
Dubai, United Arab Emirates
Company size
Who is Nemanja Stanković? Overview
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Quick answer
Nemanja Stanković is listed as Consulting CTO and Digital, e-Commerce and Customer Experience Consultant at Improve CX, a with 1 employees, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Nemanja Stanković.
Nemanja Stanković previously worked as Consulting CTO / Digital, e-Commerce and Customer Experience Consultant at Improve Cx and CTO/Managing Director at Oomph Agency Services Ltd.
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Improve CX
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Profile bio
About Nemanja Stanković
As a result-oriented IT professional with over 20 years of extensive experience, I have honed my skills in project management, business analysis, and the software development lifecycle. Currently, I serve as a Consulting CTO specializing in digital transformation, e-commerce, and customer experience with Improve CX. My previous role as CTO and Managing Director at oomph agency in Dubai allowed me to successfully evaluate and implement new technologies and platforms, enhancing our digital capabilities and ensuring a competitive edge in a fast-paced market. Co-founding the GCC's first Umbraco Gold Partner and achieving the status of Umbraco Certified Master highlights my commitment to excellence in content management systems.Throughout my career, I have led diverse teams of 50-100 professionals across various regions, fostering both business and personal growth while promoting a collaborative culture of innovation. My expertise in cultural adaptability empowers me to develop customized guidance and digital strategies that drive success, having worked closely with stakeholders across the UAE, GCC, UK, and EU. I take pride in my ability to engage executive management and diverse teams, facilitating seamless communication and collaboration to achieve organizational goals.I possess a proven track record of delivering business excellence by focusing on continuous efficiencies in expenditure through operational controls and technology initiatives, effectively managing P&L responsibilities. My experience managing project life cycles from initiation to execution ensures adherence to Agile methodologies and Scrum practices, consistently resulting in high-quality outcomes and satisfied stakeholders. I am passionate about leveraging technology to drive transformation and enhance customer experiences in an ever-evolving digital landscape.
Current workplace
Nemanja Stanković's current company
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Improve Cx
10 roles
Nemanja Stanković work experience
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Consulting Cto / Digital, E-Commerce And Customer Experience Consultant
Current• Customer-focused company dedicated to understanding and meeting customer needs in the best possible way.• Originated from a decade-long process of gathering and nurturing knowledge and experience within the GCC.• Leverages a BCorp background to implement innovative methodologies.• Developed strategies to enhance customer experience across digital channels, ensuring a seamless, omnichannel user journey.• Utilized customer feedback, behavior analytics, and user testing to refine and improve digital touchpoints.• Fostered a culture of continuous improvement by integrating feedback loops to optimize CX
Sep 2023 - Present
Cto/Managing Director
• Increased conversion rate by 21% for musicMagpie, a leader in re-commerce of consumer tech, media, and books in the UK/US, maintaining steady yearly revenue of GBP 150M through effective CX Technology Strategy & Planning.• Successfully implemented Digital Integration & Transformation for Police Mutual, improving user experience for the British Police Force financial service provider.• Expertise in Budgeting & Resource Allocation to meet financial objectives while maximizing revenue and profitability.• Developed and managed Risk Management strategies to boost success rates for key deliverables.• Stakeholder Collaboration: Worked closely with global stakeholders, cross-functional teams, and external vendors, ensuring effective project planning, timelines setup, and maintaining strong relationships across regions.• Acting as a key point of contact between clients, stakeholders, and development teams, ensuring effective communication and timely resolution of issues.• Developing and maintaining comprehensive project roadmaps, identifying key milestones and deliverables.
Jun 2016 - Sep 2023
Head Of Digital
Smart Audio Electronics (Samma3A)
• Led a high-performing cross-functional team responsible for Solution Architecture & Development, positioning the store as a leader in the GCC region.• Implemented an advanced Performance Monitoring system, enhancing delivery and response times, resulting in a consistent increase in customer satisfaction.• Developed a Platform Maintenance & Scalability strategy that achieved 99.9% system uptime, reduced load times by 27%, and increased user activity without compromising performance.• Ensured 100% adherence to international standards by integrating a comprehensive Regulatory Compliance system, streamlining the sales process across the GCC region.• Designed and implemented a robust Disaster Recovery & Backup plan to safeguard critical business and customer data, ensuring business continuity and maintaining customer trust.
Sep 2017 - Aug 2019
Projects Director
• Developed and implemented Project Analysis & Planning strategies to ensure timely delivery and maximize completion rates within budget across all initiatives.• Leveraged Innovation & Technology Adaptation to lead a cross-functional team in delivering the complete digital solution for Louvre Abu Dhabi.• Conducted research to enhance Operational Efficiency, leading to faster turnaround times and a notable increase in team productivity and morale.
Jan 2017 - Sep 2017
Front-End Developer
Bww
Working as a contractual front-end developer on a unique mental health service platform (Big White Wall, now Togetherall) that offers an anonymous and safe support community, moderated by professionals and counselors.
Sep 2015 - Mar 2017
Technical Lead
Feb 2015 - Dec 2016
Owner
Inardesco
Jun 2007 - Feb 2015
Senior Developer
May 2004 - Jun 2011
Web Developer
Stylos D.O.O.
May 2001 - May 2005
FAQ
Frequently asked questions about Nemanja Stanković
Quick answers generated from the profile data available on this page.
What company does Nemanja Stanković work for?
Nemanja Stanković works for Improve CX.
What is Nemanja Stanković's role at Improve CX?
Nemanja Stanković is listed as Consulting CTO and Digital, e-Commerce and Customer Experience Consultant at Improve CX.
Where is Nemanja Stanković based?
Nemanja Stanković is based in Dubai, United Arab Emirates while working with Improve CX.
What companies has Nemanja Stanković worked for?
Nemanja Stanković has worked for Improve Cx, Oomph Agency Services Ltd, Smart Audio Electronics (Samma3A), Traffic Digital, and Bww.
How can I contact Nemanja Stanković?
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