As a Business Intelligence Analyst, my duties revolve primarily around the ask, prepare, process, analyze, and share steps of the data analytics process. I am responsible for discovering what the key questions that need answering are, find the data that can answer those questions, processing that data into a useable format, manipulating and analyzing the data, and creating a compelling visualization to share it. I work primarily in Tableau and Excel.

DJ Franco Events, Inc., is a small corporation located in the Brazos County, with a close-knit, dedicated team of professionals. DJ Franco Events, Inc. provides entertainment to over 150 weddings annually, and upwards of 200 private events each year.Data Analysis Responsibilities • Developed and maintained 10+ databases and spreadsheets to organize and analyze business information using advanced Microsoft Excel proficiency.• Analyzed client spending patterns and yearly market trends to identify insights, resulting in steady revenue growth for nearly 2 years in a row.• Researched industry trends and attended 6+ conferences to inform business strategy. • Published 15+ articles and blogs, positioning DJ Franco Events as an industry expert in the entertainment sector.Administrative Responsibilities• Scheduled 100+ client meetings, conferences, and various other organizational events annually.• Responded to client/vendor requests and proposals, answered phone calls, and managed incoming/outgoing correspondence daily.• Created internal/external ad hoc documents utilizing Microsoft Excel, PowerPoint, and Word. Operational Responsibilities• Organized and automated the CRM pipeline to increase service capacity and enhance the client experience.• Managed client and vendor interactions using various communication channels to facilitate constructive conversations and maintain company reputation.• In collaboration with SHRM, developed company policies and guidelines for operation.• Assisted in the development of a new role/function and the hiring process for that role.Creative/Marketing Responsibilities• Collaborated with senior leadership to increase company revenue by more than $300,000 annually by developing creative marketing solutions and standardizing business processes.• Built custom marketing campaigns for targeted audiences.

• Conducted research to analyze the viability of a 30-year project leveraging public and commercial information resources in the oil industry. • Created 2-3 data visualizations weekly for presentation to senior leadership, utilizing MS Excel and PowerPoint.• Collaborated across 5-6 departments, along with built-in MS Word functions, to proofread and fact-check proposals, trade agreements, and legal documents, ensuring accuracy and correctness.• Updated and maintained documents, visualizations, and reports for presentation to trade partners and non-technical stakeholders using MS 365 in conjunction with the project team.

• Demonstrated precision and attention to detail in ensuring the accuracy of demographic data, providing valuable insights for targeted campaign strategies.• Utilized mobile surveying tools to collect and manage voter information.• Conducted survey research for Houston City Council District G, collaborating with campaign teams to maximize the mobilization effect of voter contact.

Assisted Texas A&M Special Events to oversee 1,000,000+ square feet of space, and host over 25,000 events per year, working with audio and visual equipment in a variety of locations for events ranging from small office gatherings to large artistic performances.