Michael Condon Email & Phone Number

Beaverton, OR, US

Portland, Oregon, United States

• Quickly gain proficiency with newly implemented tools and technologies to support machine learning efforts.
• Assist with development of data ETL and data cleaning queries to support model training.
• In collaboration with engineering leadership and customer service teams, identify brittle code, failure-prone features, and scope resolutions or mitigations to protect customer experience.
• Develop pragmatic, short-term mitigations, as well as long-term replacements for brittle features, with eye to reducing customer impact of failures.
• Fix long-standing concurrency and deadlock bugs in core Java monolith, reducing downtime and data corruption.
• Fill in with Dev teams as-needed, both as subject matter expert on telemetry, scaling and IAC tooling, and as a developer resource for teams when required.

Portland, Oregon, United States

• Establish SRE as a practice at Act-On software, and define roles for SRE team.
• Support application monitoring and telemetry, including gap analysis for existing applications, setting baseline for new application development.
• Develop puppet and terraform templates to ensure newly developed applications meet minimum observability standards.
• Condense and review metrics with engineering management and executive teams, prioritizing work for most impact.
• Refine New Relic, Open Telemetry, and Splunk based application monitoring, reducing false-alarm pages, and improving response-time for outages.
• Evaluate New Relic APM alternatives, including SigNoz, Prometheus + Grafana, and AppDynamics.

Beaverton, OR

• 2016 - Present Systems Integration
• Designed and implemented custom.net application to manage andtrack medical provider performance reviews, integrated into NextgenEMR
• Designed, developed and implemented automated insuranceverification system, saving over 75 man-hours weekly and decreasingbilling errors
• Development of a cloud-service automated voice and SMS appointmentreminder system, integrated with practice management systems,delivering over 11,000 appointment reminders per week
• SQL Reports to support contractual and state reporting requirements.
• Provisioning and administration of Microsoft and CENTOS servers.Implementation of custom reporting solutions to satisfy state andfederal reporting requirements

Hillsboro, OR

• Support Intel development labs by processing and tracking RMAs
• Maintain lab supply levels
• Order systems as requested
• Troubleshoot failed components

Direct supervision of and interaction with clients, including protective physical intervention when necessary, both inside and outside of the care facility.Documenting all client activities, communicating client needs, wants and behaviors to other staff, and assisting client in communicating with others. Documentation, preparation and administration of.

Assist customers in locating and choosing merchandise. Stock and organize department shelves.

Communication with customers, operation of checkout and register, including handling cash, credit and debit transactions. Sales of store credit cards.

Bachelor Of Science - Bs, Computer Science

Computer Information Systems

Computer Science

Activities and Societies: Computer Gaming Club, Rifle Marksmanship Team32 credits, in Computer science, electrical computer engineering.