Customer Service Representative
Current- iSelect is a well-known comparison company that assists customers to determine the best deal to meet their circumstances and needs. It works in health insurance, broadband, electricity and gas, home loans and other.
- Serving as a first point of contact fielding incoming calls.
- Determining and clarifying key issues.
- Providing answers to basic customer queries before forwarding the call to a specialist.
- Demonstrating excellent verbal communication skills and a knowledge of available products.
- Adding accurate notes to the customer database.