Peter Julius Email & Phone Number

Andalusia, Spain

Torremolinos, Andalusia, Spain

Mobile insurance company with my clients based in Denmark.Dealing with inbound calls and emails, with questions about their warranty, what is covered or not, payments, file claims and follow up on approved claims.

Torremolinos, Andalusia, Spain

Undo insurance is an app-based company.We call (warm leads) people there have already downloaded the app, answering any questions they might have and close the sale. I was also responsible for making the training manual and trainer of new agents.

Málaga, Andalusia, Spain

Helped starting up this new call center and project.The client is a Danish payment solution - Nets.I was in charge of training new agents and creating the presentations for the training.And after 3 months in the role, I got promoted to Team Leader and running the daily operation.Due to my experience, on December 1st 2021 I was transferred to be Team Leader.

Barcelona, Catalonia, Spain

Responsible for the Danish market, answering emails, phone calls. Advising the customers about safety equipment and spare parts.Helping other countries with exchanges and refunds when needed.

Barcelona Area, Spain

Responsible for the Nordic Team, handling emails queries and complaints from members, Helping with UK phone line. Opening IT tickets, regarding payments or possible website bugs. Direct contact with management in Paris HQ and Nordic HQ.

Barcelona-området, Spanien

Handling in-bound calls for all of the Scandinavian and UK markets. Helping customers with renting a car, information about car insurance, rules and regulations for renting a car anywhere in the world.

Barcelona-området, Spanien

Responsible for in- and out-bound calls, trading of Options & Sharesfor our worldwide clients, helping clients to upload online tax forms and international bankingdetails, access to the website, trace of funds if needed, general advise about the stock market andhandling the VIP phone line.

Barcelona-området, Spanien

Responsible for in- and out-bound calls. Calling potential clients about HP Partner Program and informing them about promotions and any assistant they may need about our products or Partner Portal.

Responsible for releasing all international digital music tothe digital media, press photos, ordering of promo CD’s and mail out to the press.Making hotel deals for our artists, updating our website and facebook page, ordering stationary and organising guest list to release parties.

Responsible for all call and receiving of guests, web administrator for X-Factor winner guestbook, link artists to iTunes and press photos of all Sony Music’s artist. Ordering of stationary and concert tickets. Help with promotions, guest lists, booking meeting rooms and translating of newspapers articles to English. Organising of mail in and out of the.

London, Storbritannien

Manage the Banqueting desk for the Temp Diversion FOH, negotiate charges to clients, obtain new clients, and maintain old ones and going on client visits. Employee staff and train them to AdmiralService Standards and being account manager for up to 50 corporate companies.

London, Storbritannien

Managed the daily operation of the entire Venue. Responsibilities included the hiring, training and supervision of twenty staff. General administration duties, enforced adherence to Health and Safety Regulations and Licensing Law. Handled customer and staff inquiries and complaints. First class service is maintained at all times.

London, Storbritannien

Managed the daily operation of a high volume Restaurant being the first point of contact. Supervised and trained staff. Negotiated charges and organized event bookings in private rooms. Set and Maintained budgeting goals. Handled customer inquiries and complaints. Built and maintained clientele database. Responsible for marketing, direction of calls.

London, Storbritannien

Managed the daily operation of the entire venue. Responsibilities included the hiring, training and supervision of twenty staff. General administration duties, being the face of the company and ensure first class service at all times. Enforced adherence to Health and Safety Regulations and Licensing Law. Ongoing liaison with head office to develop new.

London, Storbritannien

Provided first class service in the Lounge to VIP’s, preparation for customer arrival, Fire Warden in the lounge, training of new team members, assessment of the restaurant and related areas are cleaned daily, ensure excellent levels of customer service are maintained, generally supporting team members and maintaining airport high security and safety.

London, Storbritannien

Managed and trained a team of seven staff. Upheld company policies and standards of service. Supported management and staff with customer inquiries and ensure smooth service doing the shift.

London, Storbritannien

Meeting and greeting customer in professional manner, providing high end customer service and escorting corporate clients to their table. Taking reservations, arranging couriers and taxi’s and organized event bookings in private rooms. Updated and maintained clientèle database.

Mediterranean, Pacific And Atlantic Seas

Supervised two waiters, ensure excellent levels of customer service are maintained, product quality are followed, ordering of food and beverages, supporting the team and make sure smooth service at all times, safety measures are followed on board the ship, provided first class service to the VIP’s, dealing with customer requests, demands and complaints.