Roger L.

Roger L. Email and Phone Number

Interested in Business / A.I. / Tech / Social + Internet Marketing and Providing Premium Customer Service @ Sitel Group
Roger L.'s Location
Sheffield, England, United Kingdom, United Kingdom
About Roger L.

Highly accomplished and reliable Customer Service professional with extensive experience in the Telecom and Digital sectors. Demonstrated success in delivering top-tier performance, specializing in second-line IT support, troubleshooting, and retention services. Expert in managing complex and recurring complaint resolutions, with a proven ability to diagnose hardware and software issues, provide effective first and Second - line resolutions, and escalate more complex problems when required. Known for delivering high-quality customer support to a diverse range of commercial, social, and private clients. Possesses strong communication skills, adept at translating technical issues into clear, non-technical language for both colleagues and customers. Consistently meets and exceeds targets, while maintaining a customer-focused approach.

Roger L.'s Current Company Details
Sitel Group

Sitel Group

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Interested in Business / A.I. / Tech / Social + Internet Marketing and Providing Premium Customer Service
Roger L. Work Experience Details
  • Sitel Group
    Telesales Representative
    Sitel Group Jan 2021 - Present
    Sheffield, England, United Kingdom
    Inbound MobileTelesales operative with 5 years customer facing Customer relations experience and 25 years of involvement within the computer service and supply industry, interested in Internet Marketing day trading and ecommerce and all aspects of Internet based business.
  • Virgin Media
    Customer Relations Officer
    Virgin Media Jul 2015 - Present
    Sheffield, United Kingdom
  • Friendly Computer Shop
    Senior It Technician
    Friendly Computer Shop 1992 - 2007

Roger L. Education Details

Frequently Asked Questions about Roger L.

What company does Roger L. work for?

Roger L. works for Sitel Group

What is Roger L.'s role at the current company?

Roger L.'s current role is Interested in Business / A.I. / Tech / Social + Internet Marketing and Providing Premium Customer Service.

What schools did Roger L. attend?

Roger L. attended Earlmarshal Campus, The Sheffield College.

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