William Adams Email & Phone Number

Duluth, Ga, Us

1960 Satellite Blvd #1100 Duluth Ga 30097

Performed duties in sales management and residential property maintenance. Supervised maintenance crews and assumed all day to day operations including maintaining all records and updates for 85 properties and 20 accounts. Performed and delivered sales presentations, seminars and training classes to clients and partners. During the course of my tenure, grew upstart company with 0 sales and 0 clients to 85 properties and 20 accounts. Trained newly hired sales representatives to facilitate, negotiate and deliver creative sales tactics and strategies.

Duluth, Atlanta Area

A division of Hagemeyer International, primarily responsible for territory development and sales growth of facilities supplies, packaging solutions & industrial supplies. Develop and execute business and marketing plans targeted to the manufacturing, commercial, government and hospitality industries. Develop and sustain long-term relationships with customers to develop partnership during sales growth. Provide a consultative sales approach to deliver solution and value added selling. Utilize internal and external resources such as vendor partners and sales specialists for market intelligence and sales growth.

Ultimate responsibility for sales growth in a 2.1 million dollar territory. Develop and execute business and marketing plan for sales of maintenance, repair, and operating (MRO) supplies and services to businesses and institutions. Gain market share through account penetration. Manage growth in e-commerce, national accounts, government, property management, contractors and local target accounts. Utilize consultative sales approach to uncover customer needs and develop a tailored plan for implementing solutions. Develop long-term relationships with customers thereby creating a partnership for sustained growth. Utilize internal and external resources such as vendor partners, sales specialists, market experts, and inside sales/telesales representatives. Attend industry trade shows. Operate and manage monthly expense budget. Generate weekly and monthly reports demonstrating account activity, sales strategies, and short and long-term sales goals.

Lead the Market to achieve positive Sales and Business Excellence results. Five major responsibilities were Market Management, Human Resources Management, Sales Growth, Operational Excellence and Cost/Productivity Management. Collaborated with District Sales Manager to develop Market plans to optimize sales growth. Developed Local Marketing initiatives and Dialogue with Territory Managers on Market progress. Trained, mentored and developed Customer Service Managers. Coached, Counseled, and disciplined employees when appropriate. Effectively demonstrated, modeled, and coached a team in selling. Made sound business decisions and created and maintained a positive work environment.

Lead, motivated, and managed customer service and warehouse staff for daily operations. Responsibilities included but not limited to scheduling, training, coaching, hiring, and interviewing. Responsible for coordinating staffing, inventory delivery, and transfers between new and existing branches. Assisted on teams for natural disaster relief; assisted customers during 24-hour emergency calls; managed and assigned tasks for daily operations. Responsible for monthly service goals and reporting. Maintained daily cash drawer balance.

Lead a team in performing customer service functions: such as assisting customers via incoming phone calls, counter walk-in, or will-call pick up transactions. Responsible for the teams order entry, order cancellations, and up sell opportunities. Maintained minimum incoming phone calls answered and orders processed without error (1st pass yield). Performed daily filing tasks.

Performed customer service functions such as assisting customers via incoming phone calls, counter walk-in, or will-call pick up transactions. Responsible for order entry, order cancellations, and up sell opportunities. Maintained minimum incoming phone calls answered and orders processed without error (1st pass yield).

Education record

A.A, Business Management