Jen Brown

Jen Brown Email and Phone Number

Organizational Change Management Lead @ Seattle Housing Authority
Seattle, WA, US
Jen Brown's Location
Seattle, Washington, United States, United States
Jen Brown's Contact Details

Jen Brown personal email

About Jen Brown

Jen Brown is a Organizational Change Management Lead at Seattle Housing Authority. She possess expertise in erp, testing, data analysis, software implementation, management consulting and 14 more skills. Colleagues describe her as "I have had the pleasure of working closely with Jen Brown on large, complex ERP engagements both at the City of Seattle and the University of Washington. Throughout these projects, Jen consistently demonstrated her exceptional leadership and expertise in strategy and change management, which proved to be invaluable to our team's success. Jen's remarkable ability to drive progress while adeptly identifying and addressing obstacles, coaching leadership, and orchestrating communications with adaptive cadence was pivotal in achieving our objectives, particularly during our engagement at the City of Seattle. Jen possesses a keen insight into diagnosing the root causes of organizational challenges and excels at devising effective strategies to overcome them. Her capacity to navigate intricate situations with clarity and unwavering commitment is an asset to any team fortunate enough to work with her. In my role at the City of Seattle, Jen served as my lead and mentor. Under her guidance, I acquired the skills necessary to establish practical engagement structures for stakeholders transitioning to new systems while maintaining flexibility to address emerging issues. She encouraged me to expand my presentation and communication abilities and advocate for areas requiring attention from project teams and leadership to benefit the organization as a whole. I highly recommend Jen for her unparalleled expertise in change management, leadership coaching, and strategic problem-solving. She brings a wealth of knowledge, experience, and leadership to any project or organization." and "Jen is one of the most skilled and experienced change management leaders I have worked with over the years. What sets Jen apart from others is her ability to develop and sustain long-term relationships with her clients at all levels of the organization. My first experience in working with Jen was on a large HCM implementation in the Midwest which was at that time the largest implementation of PeopleSoft HCM for a higher ed institution in North America. It was a large, complex undertaking and with Jen's organization skills, project management skills and leadership skills we were able to deliver the solution on time, on budget, and most importantly it worked. I highly recommend Jen if you are looking at a transformation in your organization."

Jen Brown's Current Company Details
Seattle Housing Authority

Seattle Housing Authority

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Organizational Change Management Lead
Seattle, WA, US
Jen Brown Work Experience Details
  • Seattle Housing Authority
    Organizational Change Management Lead
    Seattle Housing Authority
    Seattle, Wa, Us
  • Currently Seeking New Opportunities
    Ocm Director
    Currently Seeking New Opportunities Apr 2023 - Present
  • University Of Washington
    Uw Finance Operational Readiness Manager For The Uw Finance Transformation Project
    University Of Washington Jun 2021 - Mar 2023
    Seattle, Washington, United States
    Identified impacts to UW’s Finance Department from the Workday Finance implementation and from moving to the future state customer service support model. Designed stakeholder and governance structures to raise issues, address requirements, and create a forum for collaboration throughout the lifecycle of the implementation program and in continuity. Collaborated with key stakeholders inside of Finance and in the greater UW community to determine appropriate organization structure to support the customer service model. Developed comprehensive and actionable customer service support strategy for changes to people, processes, and systems. Provided subject matter expertise and guidance on the management of employee changes by advising/coaching leaders and managers to drive and engage in change management activities and ensure alignment with business objectives.
  • Accenture
    Accenture - Education West Lead
    Accenture Sep 2018 - Aug 2020
    United States
    Led Education business development in Accenture’s West Region; responsible for originating Accenture’s Education business opportunities, sourcing and identifying RFXs, and driving written and oral proposal responses. Liaised with national Education team to share and discuss developments with regional and national clients, innovation, technology, team members, and integration with acquired companies. Subject matter advisor on education technology, business processes, and workforce, representing Accenture with leadership at Higher Education institutions and with vendor partners.
  • City Of Seattle
    Accenture - Organizational Change Management Lead
    City Of Seattle Feb 2017 - Aug 2018
    Seattle, Wa
    Summit Re-implementation (SRI) was a significant, enterprise-wide project impacting system functionality and the City's business processes related to accounting, finance, and purchasing. As the Organizational Change Management (OCM) Lead, Jen was accountable for driving and managing communication and sponsorship, department and business owner engagement, department readiness, and training. During the implementation and post go-live Jen:• Led the overall change management program for the SRI project. She was responsible for the socialization and establishment of the overall change management strategy and execution of the plan• Represented SRI change management at executive, leadership, and targeted stakeholder meetings.• Served as Accenture’s change management expert; provided Accenture methodology and tools, insight into change management best practices for large-scale transformation projects, and guidance on critical change management team implementation phase activities• Worked with executive sponsors, project leadership, and project team members to define and message SRI vision and strategic goals, scope, decisions, priorities, and expectations• Monitored, identified, and escalated issues to project management and executive leadership as appropriate, and worked with key stakeholders to mitigate or resolve issues and risks• Provided guidance and oversight on education and training development and delivery strategy, plan, materials, and communications
  • Laureate International Universities
    Accenture - Organizational Change Lead
    Laureate International Universities Nov 2014 - Jan 2016
    Led Change Management effort for Laureate Education, Inc's Latin American Shared Service Organizations (SSOs) through stabilization and optimization phases. Collaborated with Laureate’s Global Finance, HR, IT, and legal to develop a workforce transition strategy for use in Latin America. Defined and launched a change network, tailored to each country in Laureate’s global system and aligned with the global Change Management plan. Developed Change Management Campaigns and managed a Communications team to develop targeted communications for SSC locations and, where possible, for universities. Helped SSOs be globally connected but locally relevant. Established positive working relationships with Laureate counterparts to align Laureate and Excellence in Process (EiP) goals, facilitated EiP workstream activities, and reduced duplicative work efforts. Developed a sustainable change management program to enable Laureate’s ongoing change management goals.
  • University Of Miami
    Accenture - Change Management Lead
    University Of Miami Mar 2014 - Oct 2014
    Coral Gables, Florida
    Change Management Lead for University of Miami's ERP Project. Responsible for change management, training, stakeholder engagement, readiness, and communications for the Workday Human Capital Management during implementation.
  • Carnegie Mellon University
    Accenture - Change Management Lead
    Carnegie Mellon University Oct 2013 - Mar 2014
    Pittsburgh, Pa
    Change Management Lead for Carnegie Mellon University's CMUWorks project. Responsible for change management, training, stakeholder engagement, readiness, and communications for the Workday Human Capital Management and Employee Service Center project.
  • Syracuse University
    Accenture - Change Management Lead
    Syracuse University Jul 2012 - Jul 2013
    Syracuse, New York Area
    Change Management Lead on Syracuse University's Workday Human Resources and Payroll implementation.
  • University Of Wisconsin-Madison
    Huron Consulting - Program Manager: External Applications, Supplemental Systems And Interfaces
    University Of Wisconsin-Madison May 2010 - 2012
    Provided project and change management support for the Human Resource Services project; connected interdepartmental team subprojects to the core project throughout testing and implementation phases. Led multi-level collaboration with shared services department to transition team members into ownership and management of the HRS ERP system and processes post-implementation. Built comprehensive inventory of business processes and developed tracking methodology and metrics for process documentation efforts. Established prioritization protocol, curricula and timeline for knowledge transfer.
  • Group Health Cooperative Center For Health Studies
    Erp Grants Management Module Business Lead
    Group Health Cooperative Center For Health Studies Mar 2004 - Jul 2006
    Led cross-functional project team implementation of financials and grant management modules. Worked collaboratively on process improvement with other Group Health Cooperative departments including Payroll, Human Resources, Materials Management and Accounts Payable. Developed project management reports and risk mitigation, cutover, go-live and contingency plans. Created user guide and training program. Delivered training to approximately 250 people, including principal investigators.
  • Adventure Divas
    Worker Bee
    Adventure Divas 1998 - 2001

Jen Brown Skills

Erp Testing Data Analysis Software Implementation Management Consulting Business Process Improvement Strategy Change Management Business Analysis Human Resources Consulting Strategic Planning Process Improvement Process Engineering Business Process Peoplesoft Program Management Business Intelligence Analysis

Jen Brown Education Details

Frequently Asked Questions about Jen Brown

What company does Jen Brown work for?

Jen Brown works for Seattle Housing Authority

What is Jen Brown's role at the current company?

Jen Brown's current role is Organizational Change Management Lead.

What is Jen Brown's email address?

Jen Brown's email address is ju****@****ail.com

What schools did Jen Brown attend?

Jen Brown attended University Of Washington, Michael G. Foster School Of Business, Wellesley College.

What are some of Jen Brown's interests?

Jen Brown has interest in Social Services, Civil Rights And Social Action, Education, Science And Technology, Human Rights.

What skills is Jen Brown known for?

Jen Brown has skills like Erp, Testing, Data Analysis, Software Implementation, Management Consulting, Business Process Improvement, Strategy, Change Management, Business Analysis, Human Resources, Consulting, Strategic Planning.

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