Michelle Cummings Email & Phone Number

Nampa, Idaho, United States

- Proven track record of successfully helping clients buy and sell homes.- Extensive knowledge of the local real estate market.- Skilled in negotiating favorable deals for clients.- Excellent communication and customer service skills- Passionate about helping people find their perfect home

Idaho, United States

- Efficiently manage employee records and ensure accuracy in HR databases.- Coordinate recruitment efforts, including job postings, screening resumes, and scheduling interviews.- Administer onboarding processes, ensuring a smooth transition for new hires.- Handle employee inquiries and concerns, providing timely and effective resolutions.- Implement and enforce HR policies and procedures to maintain a compliant work environment.- Conduct training sessions on various HR topics for employees and management.- Process payroll accurately and in a timely manner.- Manage benefits administration, including enrollment and addressing employee queries.- Collaborate with cross-functional teams to foster a positive work culture.

Remote

Review and adjudicate complex or specialty claims, submitted either via paper or electronically. Perform advanced administrative/operational/customer support duties that require independent initiative and judgment. This includes but is not limited to; Inpatient, COB high dollar, dialysis, oncology/chemo, home health agency, SNF, hospital exclusions and claim adjustments in an accurate and expedient manner. Auditing of professional claims for accuracy using, CCI edits, CMS LCDs, NCDs, and other Plan policies.

Boise, Idaho

Provides regular updates to clients on the progress of customer service projects and campaigns that directly affect individual clients and agents.Open and effective channel of communication with all clients, agents, and staff employed by other departments and companies, as well.Coordinates internal projects and determines the best utilization of resources to increase customer satisfaction and revenue.The only point of contact for each customer, with an established business relationship.Payroll and scheduling managementRecruiting- Hiring and interviewsConflict managementEmployee EvaluationsCRM manager, Tech Support

Boise, Idaho Area

Help customers make selections by building customer confidenceSupervise associates interaction with customers to ensure efficient and productive use of labor.Accurately document and report sales.Accurately tracking and communicating all activity to Retail Operations.Responsible for submitting all paperwork completely and accurately.Maintain professional interaction with both customers and fellow employees. Meet or exceed both personal and company sales goals on a daily, monthly, and quarterly basis.Worked with new employees with OTJ Training.Courteously welcome customers and offer assistance to employees as well as customers.Ensure customer satisfaction, by mapping and explaining where/how the VOIP system works, thereby increasing sales.Payroll and scheduling managementRecruiting- Hiring and interviewsConflict managementEmployee Evaluations

Boise, Idaho Area

• Responsible for receiving calls from child support clients, in accordance with Standard Operating Procedures and contractual obligations• Score quality monitors, categorizes all calls received in one of the categories provided record calls• Assist in production as needed.• Responded to all Emails, within 2 business days. • Manage timecards, follow-up with Employees about Quality Monitors, Perform call monitors, take supervisory calls.

High School Diploma, General Studies

Business Administration, Management And Operations