Heidi Smith

Heidi Smith Email and Phone Number

Customer Service Manager at Oakiwear
Heidi Smith's Location
Vancouver, Washington, United States, United States
Heidi Smith's Contact Details

Heidi Smith personal email

About Heidi Smith

I am an energetic, dedicated professional with a passion for learning, leadership and teamwork! I have a diverse background in personnel/performance management, customer service, training, technical service center processes, sales, and quality controls.My strengths include driving standardization, building collaborative internal / external relationships and coaching to get results in fast-paced, high-demand, customer-focused environments. These abilities combined with my strong work ethic enable me to successfully implement change and engage direct reports and peers to deliver business metric-based results. Customer Relations | Technical Service Support | Team Building | Process Improvement | Ethical Leadership | Employee/Team Training | Internal Database Management | Event Planning | Sales | Environmental Services | Standards Compliance | Organizational Skills | Problem Solving Please contact me directly at msheidi2016@gmail.com.

Heidi Smith's Current Company Details

Customer Service Manager at Oakiwear
Heidi Smith Work Experience Details
  • Waste Management
    Industrial Technical Service Manager
    Waste Management 2007 - 2015
    Portland, Oregon Area
    Led Technical Service Center team that provided analytical and administrative support, coordination of hazardous and non-hazardous waste disposal processes by ensuring that customers adhere to EPA and other environmental guidelines for facility approval / acceptance of waste. Team was focused on friendly, 1-on-1 internal and external customer service. Supported the Pacific Northwest Manufacturing and Industrial Sales group, as well as Market Area Commercial Sales and Landfill personnel.
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  • Waste Management
    Industrial Technical Service Representative
    Waste Management 2003 - 2007
    Portland, Oregon Area
    Utilized proven professional experience to increase customer satisfaction amongst company’s Industrial Waste customers and generate sales to meet targeted revenue goals. Assisted customers with all aspects of shipping hazardous and non-hazardous into Waste Management's PNW facilities.
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  • Macy'S (Formerly Meier & Frank)
    Assistant Human Resources Manager
    Macy'S (Formerly Meier & Frank) 2000 - 2003
    Portland, Oregon Area
    Assisted HRM with a multitude of tasks; conducted interviews, new hire paperwork and training, scheduled and supervised associates in a store with 275-400 personnel. Participated in writing performance evaluations for flyer staff, administered benefit packages and managed payroll for hourly associates.Managed the annual United Way Fund Drive for the Lloyd Center location.
  • Macy'S (Formerly Meier & Frank)
    Area Sales Manager
    Macy'S (Formerly Meier & Frank) 1994 - 2000
    Portland, Oregon Area
    ASM, Men’s Collections Department – Annual sales volume - $2.7MASM, Junior’s Department – Annual sales volume - $1.8MSupervised sales associates, facilitated department specific training, administered individual performance evaluations, managed merchandise stock and display, controlled inventory and reduced loss. Implemented Customer Service Program, worked aggressively to increase customer satisfaction and sales.
  • Macy'S (Formerly Meier & Frank)
    Sales Associate
    Macy'S (Formerly Meier & Frank) 1992 - 1994
    Portland, Oregon Area
    Worked in Moderate Sportswear, promoted to Lead Associate in Junior's Department. Provided excellent customer service, produced sales, stocked sales floor and managed associates in the department manager's absence.

Heidi Smith Skills

Customer Service Team Building Project Management Leadership Waste Management Strategic Planning Microsoft Office Sales Environmental Services Environmental Awareness Process Improvement Problem Solving Team Management Training Microsoft Excel Interpersonal Skills Recycling Event Planning Customer Satisfaction Performance Management Organization Skills Relationship Building Change Management Customer Engagement Productivity Coaching Onboarding Microsoft Word Training And Development Ethical Leadership Quality Control Standards Compliance Peer Relationships

Heidi Smith Education Details

Frequently Asked Questions about Heidi Smith

What is Heidi Smith's role at the current company?

Heidi Smith's current role is Customer Service Manager at Oakiwear.

What is Heidi Smith's email address?

Heidi Smith's email address is ms****@****ail.com

What schools did Heidi Smith attend?

Heidi Smith attended Lane Community College, Elmira High School.

What are some of Heidi Smith's interests?

Heidi Smith has interest in Social Services, Children, Environment, Animal Welfare, Health.

What skills is Heidi Smith known for?

Heidi Smith has skills like Customer Service, Team Building, Project Management, Leadership, Waste Management, Strategic Planning, Microsoft Office, Sales, Environmental Services, Environmental Awareness, Process Improvement, Problem Solving.

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