Manish Shrestha Email and Phone Number
With 5+ years of experience in customer service and operations management, I’ve developed strong skills in relationship-building and problem-solving. Recently, I completed my degree in IT, and I’m excited to explore opportunities where I can apply my tech knowledge to improve processes and enhance customer experiences.
Adina Apartment Hotels
View- Website:
- adinahotels.com.au
- Employees:
- 189
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Front Desk ReceptionistAdina Apartment Hotels Mar 2024 - PresentDickson Canberra• Streamlined front desk operations, enhancing guest experience and contributing to a 15% improvement in client satisfaction scores by resolving issues promptly and maintaining a professional demeanor under pressure.• Developed a detailed procedure manual that reduced repetitive inquiries, resulting in a 20% decrease in guest support requests.• Utilized interpersonal and multitasking skills to manage guest concerns effectively, ensuring smooth daily operations and promoting a welcoming environment for all guests.• Proactively identified and implemented operational improvements, optimizing check-in processes and reducing average wait times by 10%. -
HousemanIconic Hotels By Geocon Dec 2021 - PresentTuggeranong, Australian Capital Territory, Australia• Ensured high standards of cleanliness and presentation across guest rooms and public areas, achieving a consistent 95% positive feedback rating on cleanliness.• Anticipated guest needs and responded efficiently, directly contributing to a 12% increase in guest satisfaction scores related to room quality and service.• Collaborated with team members to streamline housekeeping operations, reducing turnaround times for room readiness by 25%.• Maintained strong team support by training new employees and sharing best practices, fostering a collaborative and productive work environment.
Manish Shrestha Education Details
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Sydney City College Of ManagementComputer Technology/Computer Systems Technology -
Sydney City College Of ManagementInformation Technology -
Aroma English Higher Secondary SchoolPhysical Sciences
Frequently Asked Questions about Manish Shrestha
What company does Manish Shrestha work for?
Manish Shrestha works for Adina Apartment Hotels
What is Manish Shrestha's role at the current company?
Manish Shrestha's current role is Front Desk | Customer Relationship & Problem-Solving Skills | Recent IT Graduate Exploring Tech-Driven Solutions.
What schools did Manish Shrestha attend?
Manish Shrestha attended University Of Canberra, Sydney City College Of Management, Sydney City College Of Management, Aroma English Higher Secondary School.
Who are Manish Shrestha's colleagues?
Manish Shrestha's colleagues are Adrienne Baker, Adona Tan Pacia, Luis Branez, Lyssandra Tredente, Mario Radoescu, Katharina Köhlmann (Kleinekemper), Achilleas Svigkas.
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Manish Shrestha
It Support Specialist | Skilled In Microsoft 365 Suits & Entra Id | Aws | Active Directory | Backup & Dr | Sccm | Rmm & Mdm | Network+ In ProgressSydney, Nsw
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