Matt Simpson Email & Phone Number

Working with multiple clients such as Wally's Wine & Spirits to help optimize and implement systems, Recruiting, hiring and training management teams.Bakers Kneaded - help grow and expand the business and revenue through project management. Refining existing processes for a better employee experience. Raise brand awareness through thoughtful collaboration.Served as COO for opening of Cavalletta in spring of 2024 from Chef Nick Sherman & Shawn RybergLed operations for opening of Trestles, Chef Nick Sherman's first restaurant, which was voted Best New Restaurant in Santa Cruz in 2021Managed pre-opening preparation and system implementationsCreated hospitality plan to deliver high-touch service Hired and trained all FOH staffServed as opening General Manager

Boston, Ma, Us

Meet quarterly with Executive Leadership to provide counsel on product innovation to better support operations.

Los Gatos, California, Us

-Optimized and improved company systems from HR and payroll to delivery systems and point of sale.-Instrumental in scaling the business from a 6 to $10m business in under a year.-Grew the employee head count from 55 to over 100 employees.-Improved guest experience and sales by leveraging technology and software to remedy historical issues.-Completed construction and opening of the 4th and highest grossing location.

Santa Monica, Ca, Us

-Responsible for the hiring and training of all General Managers for an award-winning portfolio of restaurants.-Assisted in the Launch 3 new concepts including Birdie G's, Milo SRO and Cassia Rice & Noodle Kitchen.-Created customized service plans for every concept in the family of restaurants.-Converted group to same POS and Payroll systems to maximize efficiency and cost-Collaborated with other Executives to create all COVID protocols-Hired and trained over a dozen managers for every concept ranging from fast casual cafes and bakeries to Michelin star concepts-Redefined and elevated the role to Vice President of Operations during tenure

Responsible for a management team of 16 leaders and over 300 hourly employees on an 12 acre campus spread over multiple units - Catering, Intermission bars, Free standing restaurant, bar, cafes and Founder's RoomsIncreased top line sales of intermission bars 40% over previous best historical yearCapped best month of profitability in unit's history with 27% EBITDASuccessfully opened/re-opened 4 new units on campus within first 6 months on the jobResponsible for overseeing large scale events such as LA Food & Wine, LA Phil and Opera Galas

Venice, Ca, Us

Increased overall profitability of existing store by optimizing beverage service.Acted as Project Manager for design and construction for new store completion.Opened Award-winning new South Bay concept.Managed all aspects of the new operation including hiring, training and development.Responsible for P & L, Inventory, purchasing and catered events.Partnered with local businesses and breweries to create one-of-a-kind events.

Oversee training for 27 units, 200+ managers and 2,800+ hourly employees Responsible for a diverse portfolio from award-winning Michelin star restaurants, to fast-casual large venues such as Hollywood Bowl and high-profile catered events such as the Governor's Ball at the Emmy AwardsCreate custom training schedules for every new hire at the Manager level including Operations, Catering, Culinary, Marketing, and FinanceWork with Senior Executives to create, manage and deliver development and succession plans Facilitate on-site recruiting, hiring and training for the opening of 8 new units Redesigned manager orientation and on-boarding process to promote engagement and retentionRolled out company LMS and authored more than a dozen E-learning courses, helped facilitate annual leadership performance reviews through systemRenewed and revitalized company MIT (Manager in Training) programRe-imagined hourly team member training in the Patina PRO workshop

Maintain daily accounting logs and control labor costs Help shape the wine list by adding new selections, perform inventoriesAssisted with event production and executionTrained all new service staff

Santa Monica, Ca, Us

Opening staff member for award-winning new restaurantHelped designed floor plan, developed standards and practicesParticipated in many wine tastings and met with wine representativesCustom designed steps of service to fit the concept

Bethesda , Md, Us

4 time Ritz-Carlton Five Star Award nominee2005 Winner for exceptional performance and outstanding serviceMystery Shopper Award of Excellence, Cynthia Goins and AssociatesResponsible for the training of all new servers and server assistantsAuthored multiple FOH manuals and training programs

B.A, Political Science

History And Philosophy Of Science And Technology

Education record

Education record