Karina Campos Email & Phone Number

Chicago, Illinois, United States

ERG Chair, LadybirdsERG Char, Latinbirds

Oak Brook, Illinois, United States

Chicago, Illinois, United States

•Experienced in ENGAGE (P.O.S.)•Target train associates to achieve personal and store targeted KPI measurements•Ensure daily store standards are met and maintained daily•Establish collaborative relationships among team to achieve objectives for period to date results•Ideate digital content concepts: graphic design, photo, video for store digital platform•Won the "Nixon Watch, Unusual Suspects" regional sales competition •Lead development of Operations Manager structure role/responsibilities position created in early 2020.

Aurora, Illinois, United States

•Experienced in SalesForce Reporting and Salesforce P.O.S.•Accepted new position April 2018 for a higher volume store within the Outlet Division.•Provided support to former Full Price Division store as interim SM between April 2018 - June 2018•Assisted SM with hiring/recruiting/training of new employees.•Lead store team to place 2nd in the "Vans Retail US Open Surf 2018" biggest increase of KPI% to LY% for qualifying stores whose SM's participated in California at US Open Surf. •Provided SM assistance with fulfilling SM responsibilities whenever they would leave to assist company with corporate responsibilities: scheduling, payroll adjustments, weekly district calls, etc.•Facilitated with SM Vans annual corporate store market visit and received team recognition on execution of visual presentation, customer standards, and floor management. •Assisted as Interim Store Manager from November 2018 - April 2019

Aurora, Illinois, United States

•Managed/developed training schedules of new hires/internally promoted managers.•Assisted in planning of payroll budgets and monthly/quarterly sales plans and strategies to make target goals.•Lead weekly store management meetings to align team on weekly/monthly goals.•Oversaw training and scheduling of floorset updates and window merchandising.•Provided lead store profit increase of 33% YTD overall for 2017.•Assisted in achieving 2 district competition wins for increase to LY%.•Served as interim Store Manager for 3 months while transitioning into promoted role at new store.

Chicago, Illinois, United States

•Worked with Store Manager to identify employee training and development progress opportunities, held consistent bench strength. •Evaluated, hired and trained new personnel, as requested by Store Manager.•Exceeded personal weekly store KPI's based on store volume.•Provided industry knowledge to customers through awareness of global market product knowledge and value.•Managed customer relationships through customer database tracking.

Chicago, Illinois, United States

•Experienced in Dollars on the Net financial reporting and adjustments.•Participate in training and execution of new hires.•Build constructive and effective relationships with guests through the guest experience.•Tracking of seasonal project progress via action logs, meeting deadlines, and delivering consistent quality task assurance.•Collaborate with Senior Guest Manager on maximizing profit opportunities through proper day to day quality assurance: room balance, departmental challenges, account charge-backs.