Mike Snead

Mike Snead Email and Phone Number

IT Support Technician II at University Bank @ University Bank
ann arbor, michigan, united states
Mike Snead's Location
Tecumseh, Michigan, United States, United States
Mike Snead's Contact Details

Mike Snead personal email

n/a
About Mike Snead

Dedicated IT Support Specialist. Providing various levels of support and account administration to the Retail, Mortgage and Banking sectors. Believing in providing the customers the best customer service possible. In addition to twenty years in the IT Industry, I possess a current CompTIA A+ Certification. Have notable analytical problem-solving skills, quick learner at mastering new technical or complex programs. Poses good inter-personal skills: diplomatic and able to inspire user confidence

Mike Snead's Current Company Details
University Bank

University Bank

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IT Support Technician II at University Bank
ann arbor, michigan, united states
Website:
university-bank.com
Employees:
124
Mike Snead Work Experience Details
  • University Bank
    It Support Technician Ii
    University Bank Sep 2020 - Present
    View
  • La-Z-Boy Incorporated
    Account Security Administrator
    La-Z-Boy Incorporated Oct 2019 - Apr 2020
    Monroe, Michigan
    • Provided system access for users within Active Director for new users and deletes.• Administrated access to the Retail Management System including adding and removing user’s access and roles. • Set up new email accounts, distribution lists and contacts on Exchange Management Console. • Performed weekly audits, answered RMS audits and AD clean-up.
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  • Mb Financial Bank
    Mortgage It Service Desk Lead
    Mb Financial Bank Dec 2015 - Jul 2019
    Ann Arbor
    • Oversaw and trained the Service Desk staff, which provided over 1,000 users with phone, email and remote support for hardware, software and VPN issues. • High level of technical skills, troubleshooting basic PC issues with hardware, software & networking.• Consistently praised for communicating effectively with both technical and nontechnical users. Known for excellent problem-solving skills and patience in dealing with frustrated users.• Good inter-personal skills: diplomatic and able to inspire user confidence.• CompTIA A+ Certification
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  • Mb Financial Bank
    It Provisioning And Security Administrator
    Mb Financial Bank May 2015 - Dec 2015
    Ann Arbor
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  • United Bancorp Inc.
    Computer Operations Supervisor
    United Bancorp Inc. Nov 2000 - Oct 2014
    Greater Detroit Area
    • Computer Operation Supervisor April 2008 / Oct 2014• IBM Mainframe Operations Feb 2005 / Oct 2014• Fiserv Application Server Administration/Support Feb 2005 / Oct 2014• Unisys Mainframe Operations Aug 2000 / Feb 2005

Mike Snead Skills

Troubleshooting System Administration Banking Management Software Installation Financial Analysis Networking Disaster Recovery It Management Vendor Management Strategic Planning Credit Security Data Center Active Directory Iseries/as400 System Administrator Sever Software Implantation And Support Management Supervisor Fiserv Premier Software Itil

Mike Snead Education Details

  • Baker College Of Jackson
    Baker College Of Jackson
    3.84 Gpa

Frequently Asked Questions about Mike Snead

What company does Mike Snead work for?

Mike Snead works for University Bank

What is Mike Snead's role at the current company?

Mike Snead's current role is IT Support Technician II at University Bank.

What is Mike Snead's email address?

Mike Snead's email address is ms****@****bat.com

What schools did Mike Snead attend?

Mike Snead attended Baker College Of Jackson.

What skills is Mike Snead known for?

Mike Snead has skills like Troubleshooting, System Administration, Banking, Management, Software Installation, Financial Analysis, Networking, Disaster Recovery, It Management, Vendor Management, Strategic Planning, Credit.

Who are Mike Snead's colleagues?

Mike Snead's colleagues are James Phipps, Jeffrey Moore, Ken Sprinkles, Dawn Mansell, Amber Ragnoli, Ben Kramer, Jamie Needham.

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