Muhammad Taqi Email & Phone Number

Multan, PK

Multan, Punjab, Pakistan

• Managed multi-user systems, networks, and virtual environments at 3LI GLOBAL, reducing system downtime by 15% and security incidents by 20%.
• Resolved performance issues, deployed software/hardware, and supported special projects to ensure smooth operations.
• Collaborated with cross-functional teams to implement innovative solutions for optimizing system performance and enhancing security measures.

Multan, Punjab, Pakistan

I led video production and editing efforts, resulting in a 30% boost in client engagement and a 25% increase in referrals. My expertise in filming, lighting, and equipment management at One Percent Media allowed for successful collaboration with teams, project direction, and client consultations.

Multan, Punjab, Pakistan

Successfully handled VMix software for over 300 live events, ensuring seamless live streaming and post-event data management. Utilized expertise in Vision Mix, Live Graphics, VMix Call, VT Playback & Recording to enhance client satisfaction by 20%.

Multan, Punjab, Pakistan

• Managed VMix software for 100+ live broadcasts at South Today, achieving 98% quality and a 15% viewer rating increase.
• Coordinated technical aspects, ensuring seamless production flow.
• Edited news segments to enhance content quality.
• Liaised with clients to meet their broadcasting needs.

Multan, Pakistan

• In my role as the Corporate Travel Manager at Al Mashriqain (Pvt,) Ltd. in Multan, Pakistan, I spearheaded cost-saving initiatives resulting in a 10% reduction. Additionally, I enhanced employee satisfaction by 20%.
• Developed cost-effective travel policies
• Managed vendor relationships efficiently
• Boosted employee satisfaction through personalized travel arrangements

Islamabad, Pakistan

• I effectively resolved 95% of passenger issues on first contact, streamlined ticketing processes to reduce wait times by 15%, managed reservations, flight dates, and fares, and addressed flight delays and cancellations.
• Enhanced customer satisfaction by resolving issues promptly
• Improved operational efficiency by streamlining ticketing processes
• Managed reservations and flight details effectively

Dubai, United Arab Emirates

• Exceeded sales targets by 120% for 12 months at Ordova in Dubai, United Arab Emirates.
• Boosted customer retention by 25% through effective sales strategies.
• Demonstrated expertise in cost-benefit analyses and maintaining positive business relationships.

Dubai, United Arab Emirates

In my role as a Security Supervisor at Distinguished Real Estate in Dubai, I successfully implemented security protocols, monitored access, responded to alarms, and conducted regular inspections to ensure the safety and security of the premises. My efforts led to a 20% reduction in incidents and a 15% increase in tenant satisfaction.

Islamabad, Pakistan

In my role as a Customer Service Representative at M.K.Z. TRAVELS & TOURS PVT. LTD. in Islamabad, Pakistan, I successfully boosted customer satisfaction by 10% and retention by 15%. I provided support to the sales, marketing, and admin teams, and built strong relationships with customers to encourage repeat business.

Multan, Punjab, Pakistan

In my role as a Customer Service Representative at CITY TOWER MULTAN, I successfully managed daily inquiries, resolving 95% of them and contributing to a 10% increase in sales. Additionally, I handled vendor communications and provided valuable product information to customers.