Mari Torres Email & Phone Number

United States

Financial Operations:● Led financial audits, budgeting, and forecasting for client operations in diverse industries,including real estate, coaching, marketing, and bookkeeping.● Designed and implemented financial systems and automated workflows using QuickBooks andClickup for streamlined financial management.● Managed financial reporting and analysis, providing clients with actionable insights for costcontrol and revenue growth.Marketing Operations:● Developed and managed end-to-end marketing campaigns, including social media, emailmarketing, and CRM integrations for clients in various industries.● Provided strategic marketing consultation to streamline workflows and increase lead generation.● Set up marketing CRMs for real estate agents, coaches, and marketing agencies, focusing onautomating lead nurturing and customer engagement processes.● Boosted lead conversion rates by 25% for a coaching business by revamping their CRM andautomating the customer journey.Operations Management:● Provided operational management and consulting for small to medium-sized businesses acrossindustries, with a focus on process optimization, team development, and systems integration.● Designed and implemented systems for client onboarding, project management, and day-to-dayoperations using tools like ClickUp, Zapier, and Honeybook.● Conducted detailed business assessments to identify gaps in workflow, communication, andtechnology implementation, offering tailored solutions for improvement.● Improved operational efficiency for a marketing agency by implementing a CRM and projectmanagement tool, resulting in a 20% reduction in project completion time.● Successfully integrated operational systems for a bookkeeping firm, allowing the company toscale services by 35% without increasing headcount.● Reduced administrative tasks by 50% for a real estate agency by implementing automatedworkflows and streamlined communication channels.

Responsibilities:● Managed daily operations of multiple residential properties, including leasing, tenant relations, maintenance,and financial reporting.● Directed property budgets and forecasting, ensuring alignment with financial goals.● Oversaw risk management and compliance, including contract negotiations and insurance claims.● Conducted staff hiring, training, and performance evaluations for optimal team productivity.● Managed vendor relations and negotiated contracts for property management services.● Devised cost-saving strategies under budget for income-generating properties, highlighting proficiency incost-benefit analysis.Achievements:● Successfully developed an operational workflow resulting in increased productivity by 48%.● Implemented risk management strategies that contributed to consistently high tenant retention, achieving anaverage retention rate of 97% which reflects a 18% increase.

Responsibilities:● Managed daily operations for a portfolio of multifamily properties, ensuring high occupancy and timelymaintenance.● Led marketing initiatives to attract tenants and enhance property visibility.● Developed and managed property improvement projects, ensuring adherence to timelines and budgets.● Provided tenant management services, resolving conflicts and improving overall satisfaction.Achievements:● Transformed a low-performing property into a profitable asset, by increasing productivity through improvingprocesses and increasing occupancy by 65%.