Marcus Tuttle Email & Phone Number

Tucson, Arizona Area

Front-End Development of health insurance web portals using React, CSS, HTML, JavaScript. Primary UI implementation engineerMember of technical debt team to replace legacy code and use new technologiesAgile development processes, version control with GIT, and ticketing workflow with Jira.

Tucson, Arizona Area

Handled complex technical issues for customer Reliance environments and for other supported EtQ software components.Given leadership responsibilities for Support TeamDeveloped and created internal tools for the Support Team using Python, Javascript, and SQLUsed the following technology and platforms o Transact-SQL language and variations thereof as noted.

Tucson, Arizona Area

Handled complex technical issues for customer Reliance environments and for other supported EtQ software components.Installation and maintenance on supported platforms, including application and database servers. Given leadership responsibilities for Support Team and responsible for creating and configuring EtQ Reliance Environments for testing.Used the.

Advanced technical support for iOS devices and iTunes.Resolved complex software and hardware issues on Macs and iOS devices.Partnered with Apple engineering teams for resolving undocumented technical issues.Troubleshooted internal hardware issues and cellular and Wi-Fi connectivity.Provided guidance to T1 advisors. Made final support decisions on behalf of.

Resolved software and hardware issues for iOS devices and iTunes. Coordinated with Apple Retail stores and repair vendors for extensive repairs.Worked in high volume solving 20+ customer queries per day.

Tucson, Arizona Area

Maintained, repaired, and serviced client technology for Windows and Mac laptop and desktopdevices.Replaced Windows and Mac desktop and laptop hardware components such as RAM,motherboards, graphic cards, network cards, and internal displays.Formatted, setup, and installed software on client Mac and Windows laptop and desktopcomputers.Resolved hardware.

Tucson, Arizona Area

Main technician that maintained and repaired all customer computers in-store and on-site.Troubleshooting hardware issues replacing RAM, motherboards, and other internal componentson desktop and laptop computers.Troubleshooting software issues like network connectivity, virus removals, and other softwareand operating system issues.Supervised 4 employees.

Tucson, Arizona Area

Maintained and repaired customer desktop and laptop computers on-site and in-store.Resolved and diagnosed hardware and software issues such as replacing RAM and resolvingnetwork connectivity and operating system issues.Setup and maintained customer desktop and laptop computers; formatting, installing software,data transfers, and suggesting needed.

Las Cruces, New Mexico Area

Performed desktop and laptop computer and technology repairs on-site & in-store.Resolved hardware issues such as replacing motherboards, RAM, and other internal components.Resolved Software issues such as network connectivity, software and operating system issues.Installed and setup customer laptop and desktop computers onsite.Passed Staples Technical.

React Nanodegree

The Nanodegree program consisted of building declarative user interfaces for the web with React, and for iOS and Android with React.

Full Stack Web Development, Computer Software Engineering

Continuing through curriculum covering the following... HTML5 - the structure of web pages CSS - the visual style of web pages Bootstrap.

Education record

Different Classes taken at self pace. Code College - WordPress Plugin Course https://www.udemy.com/certificate/UC-TQJK9KG7/

Computer Science And Electrical Engineering, Computer Science And Electrical Engineering

Activities and Societies: IEEE, President and Co-Founder - Dead Programmers Society Studied C, Java, C++, Assembly, integrated circuits.

High School Diploma, General Study

Activities and Societies: President of Skills USA 2011, Member of Skills USA 2008-2010