John Dudley Email & Phone Number

Boston, Massachusetts, United States

• Identify and mitigate potential safety risks by conducting inspections of all rail systems. Ensure reliability and scalability of rail systems through preventative maintenance, such as tightening bolts, adjusting.
• Reviewed and maintained compliance with MBTA's safety plan, regulations, collective bargaining agreements, and policies of the Authority, including EEO, anti-discrimination, anti-harassment, and anti-retaliation.
• Improved inspection process by formulating reports to notify abnormalities, defects, and pending inspections.
• Responded high-volume queries from customer, vendors, and co-workers.
• Completed the assigned tasks in emergencies, extreme weather conditions, and abnormal conditions.

Boston, Massachusetts, United States

• Perform general track maintenance/construction laboring activities, such as spiking and shoveling in connection with tie and rail installations.
• Load and offload trucks and work trains.
• Perform cleaning operations as directed, such as removal of debris from right of ways and general housekeeping in shop areas including cleaning and oiling of pneumatic tools used in conjunction with portable air.
• Operate the small power sweeper and perform all work associated with the operation of the steam cleaning machine.
• Operate simple motorized equipment.
• Drive a company or personal vehicle to visit work sites and assist at emergencies and events, and/or transport crews or equipment as needed.

Cambridge, Massachusetts, United States

• Build and maintain collaborative relations with superiors, peers, facility management, and local law enforcement on all situations. Prepare incident reports based on investigations to identify root caused and recommend.
• Commended by senior management for attaining zero incident rate for 14 years.
• Investigated all suspicious activities to determine security gaps and eliminate transportation security threats.
• Accomplished all challenges associated with securing the property during the pursuit of the marathon bombers.
• Improved staff performance by organizing and delivering individual-centric training sessions to new employees on updated, and new guidelines of federal and state rules.
• Strengthened security and minimized breaches in security of federal security and emergency situations while managing the screening process and procedures.

Boston, Massachusetts, United States

Responsible for providing security services for customers and club members. Provide escort to the customer.Control the situation of fight or accident and personnel.Listen and resolve customer's complaints and problems.Deploy and follow safety procedures. Prepare reports on incident and accidents.