Throughout 15+ years, I've thrived as a seasoned technology leader, deeply rooted in the vibrant landscapes of the Middle East.My expertise spans diverse domains: from adeptly steering Customer Success Management / Business Development, and initiatives to orchestrating seamless Human Capital Management (HCM) implementations. My journey is enriched by a dynamic fusion of experiences, including proficiency in Business Intelligence (BI) and analytics. I pride myself on a resolutely result-oriented approach, where every endeavor is purposefully tailored to yield tangible outcomes.As Customer Success Specialist, managed more than 20 customers to Support Applications, excel in balancing technical expertise with customer-centric approach, consistently contributing to successful product launches and market penetration.Led as Subject Matter Expert (SME) in conception and development of Obeikan Cloud based HR ERP systems and Mobile applications, successfully implementing it within Obeikan Investment Group (Nawras)Brainstormed ideas with clients and stakeholders to maximize project potential.Also, held role of Pre-Sales Manager, driving implementation and seamless onboarding of external organizations onto aforementioned system