Working as L2 Engineer managing Intersystem LIMS Trakcare which includes all the administrative responsibilities related to Trakcare.Designed, tested, and implemented the LIMS for the Newborn lab and Genetics Lab.Troubleshooting LIMS errors and delivering the best possible solution. Meanwhile aligning with LIMS team and resolving the errorsCoordinating with the venders and clients for issues like SEHA, DHA, Malaffi, Abu Dhabi Airport etc.Managed the critical issue and ensuring the smoothness of the workflowGathering requirements from the lab teams and getting the LIMS build and coordinating with the development team according to the requirements provided. Testing the new implementations and get it implementedConfigurations of Lab and collection center locations/Testsets in TC and configuring the integrations for the Lab and collection center locationsIntegration between the LIMS and analyzers while coordination with the LIMS TeamSupervised all IT operations at Labs and other locations like all screening centers around Abu Dhabi region. Extracting the reports by running queries. Using ManageEngine Service desk (CRM) for TicketsControlled and integrated all the devices with LIS Trakcare of worlds largest covid 19 labsProviding trainings and providing the end-user supportProviding LIMS support to all the screening centers in Abu Dhabi region and to clients like Abu Dhabi Police, ADNOC, AUH Airports, Palaces in Abu Dhabi, VIP project, overseas projects etc.Designing the network, troubleshooting network and firewall, resolving the issues in network.Installations of Label Printers, printers, and monitoring CCTV.Monitoring the Servers, Integration HL7 services, Queues and resending the results to the concern authorities when needed via InterSystems Ensemble.Configuration of Lab Sites on InterSystems Trakcare.Implementations of MFA application on all over the UAE users to provide better security from cyber threatsProvided support for SKSH HIS Go-Live

Maintaining the Linux Cloud web server and Windows web server, Managing 800+ domains, Troubleshooting the issues in webserver and resolving them. Scanning the server and cleaning the infected files. Supervised Linux cloud mail server.Configuration of the mail server, Troubleshooting the mail server and resolving the issues related to mail server. Scanning mail server and cleaning the infected files. FTP and DNS Server Firewall configurations Monitoring the servers like System Process, Memory usage. Installation of SSL certificates Malicious scripts huntingDealing with cronjobs Monitoring logs WHM & Cpanel.Installation and configuration of hardware devices such as Printers, Scanner, etc.Monitoring CCTV.Installing operating system on all devices and Monitoring, Testing, Configuring the Applications & systems software, ensuring the highest level of their infrastructure.Troubleshooting of systems & Networks.Installation of required software’s.Routing (RIP, Static & Default routing).Controlled network of 30+ Nodes.Putty for ssh.Data backups. WordPress installation.Firewall Configurations. Application Protocols: SMTP, HTTP, FTP, IMAP, POP.Applications: Exim, Apache, Mysql.

Working as a IT Support Engineer that includes monitoring, testing, configuring the applications & systems software and ensuring the highest level of their infrastructure.Controlled network of 20+ NodesControlled Centralized software solution (CSS)Troubleshooting of CSSNetworks Handling ( VPN & Internet)Troubleshooting of Networks( VPN & Internet) Troubleshooting of SystemsInstallation of printers and scanners.Monitoring CCTV.