Brand Account & Communications Manager
New Jersey, United States
As the Brand Account & Communications Manager at Yay Nuts, this role involves overseeing and managing our brand's online presence across platforms like Instagram, TikTok Shop, and Walmart. Key responsibilities include responding promptly and professionally to customer inquiries, maintaining accurate product listings, and ensuring seamless customer interactions. The role also focuses on analyzing social media engagement to enhance customer interaction strategies, coordinating promotional campaigns, and ensuring consistent brand messaging. Additionally, this position collaborates with internal teams to execute brand initiatives while gathering feedback to continuously improve the customer experience and overall brand reputation.