User ID Management | Access Request Processing | Training and Awareness | User Role Security Matrix ManagementID Management1. Managed the creation, modification, and revocation of user IDs including Symbols 8.5 Core Banking Applications, TCSS, FRC, E-Statement, STS, Islamic Treasury, CWX, IRIS, Siebel, Oracle Financial, KYC, EDS&Vision, and LIMS, ensuring smooth operation and compliance with security standards.2. Processed access requests from authorized personnel in a timely and efficient manner, validating requests against predefined criteria and obtaining necessary approvals before granting access rights.3. Provided training and awareness sessions to employees on access management policies, procedures, and best practices, fostering a culture of security awareness and accountability throughout the organization.4. Coordinated access reviews and audits to assess the appropriateness of user access, collaborated with internal audit teams and regulatory authorities to address audit findings, and implemented remediation measures.5. Managed user role security matrix.6. The different departments and branches send their issues through calls, emails and Automated ID Management System (Allexo). Our tasks are to accomplish the complaints, tabulate them and to provide solution at the earliest free from error and omission.Projects Migration of Symbols8.2 to Symbols8.51. Managed the migration of Symbols 8.2 to Symbols 8.5 project, collaborating with a team to ensure successful implementation across Pan Pakistan branches and departments. Supervised the creation of more than 4000 user IDs for branches and departments, assigning respective roles to ensure efficient system access and operation.2. Conducted thorough comparisons of data reports provided by different departments with system-generated reports, identifying discrepancies and ensuring data accuracy for review purposes.

• Product selection, evaluation and launch• Market assessment, promotion and pricing• Act and deliver within time lines.• Sales of Aruba, Riverbed and other Network devices.

• Managed a team of four members, providing leadership, guidance, and support in IT operations.• Oversaw identity management processes, including access control administration, profile management, and privilege assignment.• Administered core banking applications, ensuring their smooth functioning and compliance with security protocols.• Implemented application-level security measures, including password security, user ID creation, password encryption, and password format/length enforcement.• Established user level security, defining user roles, transaction authorization limits, menu and report access rights, and inoperative days.• Administered other banking applications, such as Siebel, IRIS, VMS, and HR modules, ensuring their proper functioning and security.• Supervised start of day and end of day operations, ensuring the smooth execution of critical processes.• Managed backup, restore, and disaster recovery procedures, ensuring data integrity and business continuity.• Oversaw database backup management, scheduling regular backups, and implementing backup retention policies.• Maintained the security matrix for different departments, ensuring appropriate access rights and authorization levels.• Monitored IRIS and ATM-HOST systems for performance, availability, and security incidents, promptly addressing any issues.• Collaborated with cross-functional teams to resolve system-related incidents and ensure effective incident management processes.

Application Support | Backup Management | System Operation Coordination | Internal IT Audit Coordination |Data Migration Support1. Provided technical support for Application Vision, TCSS (CBS for ABN AMRO Bank), AB-II, and Auto Sign (CBS for Prime Commercial Bank), ensuring the uninterrupted operation of these critical banking applications.2. Functioned as the System Operation Coordinator, maintain change request documentation.3. Collaborated with audit teams to gather necessary documentation, address audit findings, and implement recommended improvements.4. Assisted in the migration of data from Application AB-II to TCSS, collaborating with the migration team to ensure data accuracy and minimize disruptions during the transition.5. Generated Different types of financial reports as requested by stakeholders, ensuring accuracy and timely delivery.

• Supporting Application AB-II, Adams, AB-I, Auto Sign.• Taking Backup of Different Banking Application: AB-II, TRY AB-I, Swift, Auto Sing, Treasury Adams, Auto Trade. These Backup was taken on daily basis as well as month end and year end.• Generate different types of Trade reports and send to their respective folders.• Run EOD Process of all Karachi region Branches.• Support in migration of data from AB-I to AB-II.